Who Do You Trust? Not Precious Travel Writers

I've been writing a lot lately about the crowd-sourcing virtues of travel sites like those operated by Expedia's TripAdvisor.com. My point being that 1. everyone I know uses them at least for some part of travel-planning, especially to check for hotel reviews and 2. Traditional travel reviewing is lurching on its way to the tar pits, doomed by formulaic, precious writing (who reads that stuff about the dewey mists on the Cotswolds!) and by that old devil, irrelevance.

Now a new study (see chart above) by Menlo Consulting Group finds that Americans are significantly more trusting of information posted online by other travelers, than that by travel tourism professionals including mainstream travel writers, agents, and (duh) government tourism organizations.

"Americans have long relied on their friends and word-of-mouth for advice when researching and booking travel," said Heather Hardwick of Menlo Consulting. "What’s interesting is that they value the opinions of complete strangers above those of travel professionals—even journalists who presumably do not have a commercial agenda."

Quick, Maude, get the smellin' salts! Nobody gives a flying fig about that unbearably boring, humorless story by some hack about that divine bread-and-breakfast in New Hampshire where Amanda, the chamber-maid, cheerfully shows up with fresh towels and a pot of steamy coffee in the morning.

(And by the way, the usual suspects among the preternaturally precious would insist that the first word of the headline on this post must be "Whom.")

The Bastille of travel writing has been stormed. Just watch out for Robespierre lurking in the shadows, is all I'm saying.

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This Morning's Comix

From Prickly City, the comic strip by Scott Stantis...

Shipload of Trouble

As I have said, you couldn't get me on a cruise ship with a gun to my head.
Here's one of the reasons.

At Continental This Fall, There Will No Longer Be Any Such Thing As a Free Lunch (Or Breakfast or Dinner) in Coach

No soup for you!

Continental Airlines, long the only U.S. carrier offering free meals (such as they were) in coach, plans to drop that amenity this fall and sell food on board instead.

In a press release today, Continental makes weird twists and turns to divert you from the obvious, that the free meal service in coach is about to end, by announcing it is "introducing a variety of high quality, healthy food choices for purchase in economy class on many U.S./Canada and certain Latin American routes."

Sez Continental: "The airline will continue to offer complimentary food in the economy cabin on all intercontinental and certain other international routes, and on long-haul domestic routes over six hours."

OK, you may be asking, what exactly is a long-haul domestic route "over six hours?"

Anyway, Jim Compton, executive vice president and chief marketing officer, said: "Our traditional free-food model has served us well for many years, but we need to change to reflect today's market and customer preferences."

[UPDATE March 16 -- Re comment below on 6+ hour domestic flights, I overlooked Hawaii and Alaska (and, arguably, Puerto Rico). Also, I might add that I actually prefer being able to buy a decent sandwich or salad, rather than the god-awful little "pizza" Continental often served free (though it did always come with a salad, and the chicken sandwich Continental sometimes served was not bad). I've tried US Airways' deli sandwiches, which as I recall cost around $8, and I thought they were very good.]

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Citing Demand, JetBlue to Double NY-LA Nonstops

Citing growing demand, JetBlue said today it will double its number of daily nonstops, from two to four, between JFK and LAX starting July 1.

As of July 1, here is JetBlue's schedule on that route, which is flown with A320 aircraft:



New York (JFK) to Los Angeles (LAX) to
Los Angeles (LAX) New York (JFK)
----------------- --------------------
Depart – Arrive Depart – Arrive
----------------- --------------------
7:05 a.m. – 10:03 a.m. 7:30 a.m. – 3:57 p.m.
11:00 a.m. – 1:51 p.m. 10:55 a.m. – 7:25 p.m.
4:59 p.m. – 8:05 p.m. 2:45 p.m. – 11:12 p.m.
7:55 p.m. – 11:02 p.m. 9:25 p.m. – 5:51 a.m. (next day)

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Spring Break in Mexico? Not a Good Idea

Avoid all of the Mexican border towns, and I'd also think twice before planning any trips to Acapulco or other popular Spring Break spots.

The tourism smiley-faces like to assure Americans that reports of the the drug-war mayhem are overblown. Baloney. Bloody shootouts and murders are routine occurrences.
Like this report today. And, oh,this one.

The State Department issued a travel warning today on Mexico. It issued advice to depart Mexico to families of U.S. consulate employees in the northern Mexican border cities of Tijuana, Nogales, Ciudad Juarez, Nuevo Laredo, Monterrey and Matamoros, through April 12.

The State Department said, "While millions of U.S. citizens safely visit Mexico each year (including tens of thousands who cross the land border daily for study, tourism or business and nearly one million U.S. citizens who live in Mexico), violence in the country has increased. It is imperative that U.S. citizens understand the risks in Mexico, how best to avoid dangerous situations, and who to contact if victimized. Common-sense precautions such as visiting only legitimate business and tourist areas during daylight hours, and avoiding areas where prostitution and drug dealing might occur, can help ensure that travel to Mexico is safe and enjoyable."

It added, "Mexican drug cartels are engaged in violent conflict - both among themselves and with Mexican security services - for control of narcotics trafficking routes along the U.S.-Mexico border. ... Some recent confrontations between Mexican authorities and drug cartel members have resembled small-unit combat, with cartels employing automatic weapons and grenades. Large firefights have taken place in towns and cities across Mexico, but occur mostly in northern Mexico, including Ciudad Juarez, Tijuana, Chihuahua City, Nogales, Matamoros, Reynosa and Monterrey. During some of these incidents, U.S. citizens have been trapped and temporarily prevented from leaving the area. ..."

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World Airlines Faring Better as Travel Demand Picks Up

Airlines will lose only a total of about $2.8 billion this year, rather than the previously forecast $5.5 billion, as travel demand picks up more forcefully than anticipated, the International Air Transport Association said today.

The recovery in demand became more robust around the end of last year and "continued into the first months of 2010," the trade group said. "Relatively flat capacity translated into some yield improvement and stronger revenues," it said.

However, first-class and business-class travel continues to lag, and it is not expected that it will return to the boom days any time soon, if at all.

"Premium yields, which are 20 percent below peak, may be suffering a structural shift," IATA said.

IATA announced a revised estimate for losses in 2009, which have not been fully tabulated yet. The new estimate is that airlines lost $9.4 billion overall in 2009, rather than the previously forecast $9.4 billion. Of that, $1.8 billion in losses is represented by U.S. carriers.

"Improvements are driven by economic recovery in the emerging markets of Asia-Pacific and Latin America, whose carriers posted international passenger demand gains of 6.5 percent and 11 percent respectively in January. North America and Europe are lagging with international passenger demand gains of 2.1 percent and 3.1 percent respectively for the same month," the IATA statement says, adding:

“We are seeing a definite two-speed industry. Asia and Latin America are driving the recovery. The weakest international markets are North Atlantic and intra-Europe which have continuously contracted since mid-2008,” said Giovanni Bisignani, IATA’s Director General and CEO.

"Forecast highlights include:

Improving Demand: Passenger demand (which fell by 2.9 percent in 2009) is expected to grow by 5.6 percent in 2010. This is an improvement on the previous forecast in December of 4.5 percent growth. Cargo demand (which fell by 11.1% in 2009) is expected to grow by 12 percent in 2010. This is significantly better than the previously forecast 7 percent growth.

Load Factors: Airlines kept capacity relatively in line with demand throughout 2009. A strong year-end recovery pushed load factors to record levels when adjusted for seasonality. By January the international passenger load factor was 75.9 percent. .

Yields: Tighter supply and demand conditions are expected to see yields improve—2.0% for passenger and 3.1% for cargo. This is a considerable improvement from the precipitous 14% fall experienced by both in 2009.

Premium Travel: Premium travel, while slower to recover than economy travel, now appears to be following a cyclical recovery in volume terms. But it is still 17 percent below the early 2008 peak.

Fuel: With improved economic conditions, the price of fuel is rising. [MY NOTE: Oil closed at $82 yesterday] IATA raised its expected average oil price to $79 per barrel from the previously forecast $75. That is an increase of $17 per barrel on the $62 average price for 2009. The combined impact of increased capacity and a higher fuel price will add $19 billion to the industry fuel bill, bringing it to an expected $132 billion in 2010. As a percentage of operating costs, this represents 26%, up from 24% in 2009.

Revenues: Revenues will rise to $522 billion. That is $44 billion more than previously forecast and a $43 billion improvement on 2009.

“Revenues are half-way to recovery—US$42 billion below the 2008 peak and US$43 billion above the 2009 trough. Important fundamentals are moving in the right direction. Demand is improving. The industry has been wise in managing capacity. Prices are beginning to align with the costs—premium travel aside. We can be optimistic but with due caution. Important risks remain. Oil is a wild-card, over-capacity is still a danger, and costs must be kept under control—throughout the value chain and with labor,” said Bisignani.

Regional differences in airlines prospects are sharp:

* Asia-Pacific carriers will see the $2.7 billion 2009 loss turn to $900 million in profits on the back of a rapid economic recovery being driven by China. Cargo markets are particularly strong with long-haul cargo capacity for shipments originating in Asia experiencing a capacity shortage. Demand is expected to grow by 12 percent in 2010.
* Latin American carriers will post an $800 million profit for the second consecutive year. The region’s economies are less debt-burdened than the US or Europe. Economic ties to Asia helped isolate the region from the worst of the financial crisis. Carriers in parts of the region have benefited from liberalized markets which have facilitated some cross-border consolidation, giving greater flexibility to deal with changing economic conditions. Demand is expected to grow by 12.2 percent in 2010.
* European carriers will post a $2.2 billion loss — the largest among the regions. This reflects the slow pace of economic recovery and faltering consumer confidence. Demand is expected to grow by 4.2 percent in 2010. Intra-European premium travel is expected to recover more slowly. In December it remained 9.7 percent below previous year levels.
* North American carriers will post the second largest losses at $1.8 billion. The jobless economic recovery continues to burden consumer confidence. Demand is expected to improve by 6.2 percent in 2010. But with intra-North America premium travel still down 13.3 percent as of December, the region remains in the red.
* Middle East carriers are expected to experience demand growth of 15.2 percent in 2010, but will see losses of $400 million. Low yields in long-haul markets connected over Middle East hubs is a burden on profitability.
* African carriers are likely to post a $100 million loss for 2010, halving 2009 losses. Demand is expected to improve by 7.4 percent. But this will not be sufficient for profitability as they continue to face strong competition for market share.

Structural Adjustments

"The stark contrast between profitability among Asian and Latin American carriers while losses continue to plague the rest of the industry clearly demonstrates the fact that airlines have not been able to develop into global businesses. The restrictions of the bilateral system prevent the kind of cross border consolidation that we have seen in industries such as pharmaceuticals or telecoms. Airlines are battling the challenges of the financial crisis without the benefit of this important tool. It’s time for change,” said Bisignani."

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The Incredible Shrinking Airline Work Force

Airlines employed 527,797 workers full-time and part-time in January 2010, the U.S. Bureau of Transportation Statistics reported today.

That compares with 583,947 in January 2009 -- and 728,947 in January of 2000.

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Continental: Faced With Fines for Tarmac Strandings, We Will Cancel Flights

Photo: Continental CEO Jeff Smisek

As reported here last week, the number of flights canceled by domestic airlines during bad weather last month was 38,000, according to Flightstats.com

As those cancellations were going down at airports in the Northeast, I remarked several times that most of them looked to be preemptive -- that is, airlines were whacking literally thousands of flights in the New York and Washington areas and in Philly before the various snowstorms actually arrived.

I said then that it appeared that airlines were throwing a kind of tantrum, scrubbing all of those flights in advance to make a political point in opposition to the move by the Transportation Department to impose draconian fines ($27,500 a passenger, which would in fact impress Dracula) on airlines that had planes stuck idled on tarmacs for three hours or more.

People in the industry told me that wasn't so, especially since the fines and sanctions provide an exception for bad weather. No, they said, that extraordinary glut of cancellations was caused by prudent crisis planning. Airline operations are stretched as thin as they ever have been, and it made sense from the corporate perspective to keep planes and crews in place as bad weather approached, rather than giving it the old college try and operating as best as possible in horrible weather, with planes and crews strung out all through the system.

Okay, I bought that explanation -- and I still do. On the other hand, as I have also noted here recently, 38,000 canceled flights meant 38,000 planeloads of people who had to scramble to re-book their trips in a system that has no slack even on normal days.

Anyone who's traveled in the last three weeks knows what this wrought as travelers lined up three- and four-deep at ticket counters trying to make alternate arrangements. The air-travel-system python is still digesting that bulk.

But now comes Jeff Smisek, the CEO of Continental Airlines, publicly stating that airlines will in fact cancel flights expressly to thwart the DOT penalties. Smisek, who's a lot more blunt than the amiable Larry Kellner, whom he replaced as CEO when Kellner retired in January, spoke at an investor's conference in New York yesterday.

Among his statements: "...having a rule that requires us to cancel flights at three hours or suffer a fine of $27,500 per passenger is inane. And so what we do in the face of a fine like that is we’re going to cancel a lot of flights. ... the government, by God, says, 'We're going to fine you $27,500.' Here's what we're going to do: We're going to cancel the flight."

After the DOT plan to fine airlines for tarmac strandings was announced in December, the Air Transport Association, the airlines' trade group, also warned that extra cancellations could ensue.

"We will comply with the new rule even though we believe it will lead to unintended consequences - more cancelled flights and greater passenger inconvenience. In particular, the requirement of having planes return to the gates within a three hour window or face significant fines is inconsistent with our goal of completing as many flights as possible. Lengthy tarmac delays benefit no one," said the trade group's president, James C. May.

Well, that's where we stand. And remember, the snows of yesterday may melt, but summer thunderstorm season lies ahead.

Granted, the air-traffic control infrastructure is an obsolete mess, and ongoing mega-billion spending to fix it with an impossibly delayed so-called NextGen rehab is a questionable initiative at best, and possibly a stunningly expensive boondoggle at worst.

But Smisek also made another noteworthy assertion, suggesting he seems to believe that the airline industry is a free market that operates without government help. Given the staggering sums of money spent by federal, state and local governments on airports, air-traffic control, aviation infrastructure and safety and other massive subsidies to the commercial airline industry, I was impressed by this statement from Mr. Smisek:

"The day that I rely on government to help this industry you should make sure that I get fired."

Say what?

Meanwhile, airlines are trying other ways to head off the potential DOT penalties for keeping passengers stuck on planes idled on tarmacs for three hours and more. No need to repeat the horror stories, or to note again that excessive tarmac delays are statistically minimal. When they happen, they're news.

Kate Hanni, the much-maligned grassroots founder of the movement that has pushed for so-called passengers rights in the matter of tarmac strandings (and whose activity was one of the impulses prompting the DOT to issue the tarmac-delay fine rule), has now taken on the attempt by several airlines to get temporary exemptions from the DOT rule at Kennedy airport, where a major runway is under construction and delays are expected to increase in the summer.

"Rather than forcing consumers to change their plans by imposing multi-hour delays on them due to some construction at JFK, the commercial airlines should change their operations and scheduling to adjust to temporarily lessened airport capacity," said Hanni. [My question: Does she mean they should cancel flights?]

She added, "The fact that the airlines are already working actively to find loopholes and excuses to avoid compliance with new consumer protections before the regulations even go into effect demonstrates their continued hostility to consumers and new laws and policies designed to protect them. Thee fact that these airlines are focusing their energy and resources on manipulating the regulatory process to avoid the new requirements rather than abide by them should motivate Congress to make the 3 Hour Rule permanent with the full force of law."

"Granting the airlines request for an exemption at JFK due to construction would create a precedent for waiving consumer protections at any airport" where an airline can point to construction of any other factor that might affect ontime departures, she said.

Anyway, summer is coming. Air travel is picking up. Passengers are furious and airlines -- if Jeff Smisek is any indication -- are pushing back.

We're in for another bumpy ride.

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Correction. Flight 253 Was, Of Course, an A330, Not a 747

I sloppily passed along (with full credit, of course) a British news account the other day, without doubling back to check every known fact, and got justifiably duck-snapped by readers.

This time the Keystone Kop is me.

Of course it was an Airbus A330 on which the Underpants Bomber sought to set off an explosion on Christmas Day. I've certainly written enough about that sorry incident and should have noticed that the BBC documentary referred to here on Saturday used a 747 to replicate the Christmas Day bomb attempt, and that the actual incident occurred on an A330.

Dang, the British news media are sloppy, but that's no excuse for me to be as well.

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BBC on Christmas Day Underpants Bomber: Plane Probably Would Have Survived Explosion

[MARCH 10--Correction. Duh, of course: The plane in the Christmas Day incident was an A330, not a 747.]

The subsequent TSA hysteria aside, the Christmas Day underpants bomber likely would have failed to bring down that 747 approaching Detroit even if his bomb had successfully exploded, the BBC found in an explosives test conducted for a TV documentary.

In the test, which replicated the incident on Flight 253 from Amsterdam to Detroit, the controlled blast did not rupture the plane's fuselage. The casualties probably would have been limited to the bomber and the passenger next to him, the BBC said.

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New Title, Same Blog

Please note new title for this blog, which formerly was called "High Anxiety." I'm changing it because I plan to write more about all aspects of travel, including hotels and destinations, rather than mostly air travel.

Thanks,

JS

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Allegiant Air Buying 757s for Hawaii Routes Linked With Leisure-Travel Package Deals

One of the more interesting leisure air-travel stories recently has been the growth of Allegiant Air, the Las Vegas based airline that carves out underserved leisure routes and flies them a little like a commercial carrier and a little like a charter that specializes in package deals with hotels and other services.

Allegiant said today is plans to buy six 757-200s to expand its leisure travel strategy into Hawaii, starting in the fourth quarter of this year with two deliveries.

Another 757-200 will be delivered in November, and a fourth one next January, Allegiant said. The remaining two will be delivered in the fourth quarter of 2011.

Allegient said it is buying the 757s specifically to fly to and from Hawaii, which it can not now serve with its existing fleet of 46 MD-80s.

The company CEO Maurice J. Gallagher Jr. suggested that Allegient's model will be to package land promotions, like hotel deals, with air travel in the languishing Hawaii market, which has lost significanty air service in recent years because it's a stubbornlyu low-fare market that's expensive to serve.

In a statement, Gallagher said: "Hawaii is the most prominent U.S. leisure destination currently un-served by Allegiant, and our small-city customers have been requesting this service. We are very optimistic about our ability to exploit the large third-party ancillary revenue opportunity we believe exists in Hawaii. We expect the sale of hotels, rental cars, and many attraction and activities popular with Hawaii visitors will provide a very meaningful contribution to the success of the service."

He added, "This transaction will enable Allegiant to extend to Hawaii its strategy of serving large leisure destinations from smaller cities [that have] no existing nonstop service."

Allegiant's successful strategy has been to travelers in small cities with diminishing major-carrier service to big, traditionally low-fare leisure destinations such as Las Vegas, Phoenix, Los Angeles, Orlando, Tampa/St. Petersburg, and Fort Lauderdale.

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Final Tally on February Flight Cancellations

38,000.

That's how many flights were canceled by U.S. airlines in February, according to Flightstats.com, the most reliable source for real-time flight operations.

That means that U.S. airlines canceled 5.2 percent of all flights scheduled for Febuary.

The reason was snowstorms that raked the Northeast and Southeast states. Hardest hit were airports in the New York and Washington D.C. areas and in Philadelphia.

The top five airlines in February flight cancellations, according to Flightstats.com:

--Southwest (3,687)

--Delta (3,370)

--American Eagle (2,779)

--American (2,509)

--USAirways (2,195)

Note: American Eagle is the regional-airline subsidiary of American's parent company AMR. So the real number of flights canceled by American in February was 5,288. Though keep in mind that the other major airlines (Southwest excepted) depend heavily on regional jet flights contracted through independent regional "airlines," so it actually makes sense to tote up the American-American Eagle flights separately.

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Where's the Legroom, Continental -- And Who Gets It? Let's Look At the Fine Print

[UPDATED March 5 with Continental response]

Continental's announcement earlier today that it would begin selling seats with at least seven inches of extra legroom to anyone who wants to buy one is creating a lot of concern among the airline's elite status customers. [Disclosure: I have the lowest elite status on Continental, silver. My wife has the highest, platinum.]

The announcement (see post earlier today) created a lot of confusion. Just where are these seats? And what does selling them mean for elite-status customers, whose major perk (in my opinion, from the lowest rung) is the ability to select a good seat at booking.

Along with its "for the media" press release, Continental sent a special "Hi Everyone" notice today to members of Flyertalk.com, the online frequent-flier group. Here's some pertinent language (the italics are mine):

"Our Elite members will still have complimentary access to these [extra legroom] seats on a first-come first-served basis at check-in. Additionally, if you're a Platinum or Gold Elite member, you'll be able to pre-assign exit-row seats as you do today at no charge. ..."

Oops, isn't that saying that Continental Silver status members will not be able to "pre assign" seats when they book?

[UPDATE: A Continental spokeswoman says that has always been the case. Silver elite members are and will continue to be able to book exit row seats at check-in, not when they make the booking.]

Continental also has provided scant information on how much they plan to charge for these seats, which seem to be the exit rows. The price will vary, Continental says.

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"Flight 7845 to Little Jimmy in the Tower ... Clearance for Takeoff?'

[UPDATE, March 5 -- See below, with comments and reply]

Gawd almighty, I do not know which is worse in terms of regularly making idiots of themselves -- the TSA or the FAA.

Today the FAA pulls out front, with reports that the grade-school-age son of an air traffic controller was allowed to issue five separate tower-to-cockpit verbal transmissions to pilots preparing to take off at Kennedy airport.

Here is a link to the audio.


[UPDATE: And oh, man, note in that link that a second child has now turned up playing air-traffic controller in the JFK tower.]

Hey, some fun we're havin!

The FAA calls the incident a "lapse in judgment" and has suspended the controller and a supervisor.

Some controllers are unhappy, believing that an innocuous situation has been blown out of proportion, and that the kid was not creating a safety hazard because he was merely repeating what his father told him to say. But the National Air Traffic Controllers Association said, a little weakly if you ask me: "It is not indicative of the highest professional standards that controllers set for themselves and exceed each and everyday in the advancement of aviation safety."

Why is this worth noting? Well, just consider: If this were pilots screwing around on the cockpit radio during departure it would be literally a federal case. And I know a little something personally about the profound consequences of laxity and poor supervision in air traffic control -- though thankfully not in the U.S., where our air traffic control system is the finest in the world.

One aviation buff quoted in the MSNBC story insisted, "It was a controlled situation."

Nyuk, nyuk!

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UPDATE, March 5 -- To the comments below, from sensible and courteous readers who seem to be knowledgable about air-traffic control, I will say only this:

I am obviously especially sensitive to laxity in air-traffic control because I (barely) survived a mid-air collision over the Amazon in 2006 that was caused (as the National Transportation Safety Board found) by laxity, poor supervision and systemic problems in Brazilian air-traffic control. The other plane involved in that disaster crashed in the jungle, with 154 killed. Other factors may have contributed to the accident, but the central role of air-traffic control was crucial, and the laxity in training and supervision is not in dispute. Ask any pilot who flies the Amazon skies -- though by many accounts Brazilian air traffic control has improved steadily since the disaster.

American air-traffic control is the world's best. But there are problems in the towers. In 1981, Ronald Reagan fired 13,000 striking air traffic controllers, and their replacements are now at or near retirement age. Staffing in towers is at critical levels. In some towers, as many as half of the controllers on duty are trainees.

This is no time to be screwing around, letting kids play with the active tower-to-cockpit communications. Kids should not be in the towers in the first place.

It's a matter of professionalism. And as I said, if pilots were screwing around with communications during departure operations, it would be literally -- literally -- a federal case.


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Continental to Charge for 'Extra Legroom' in Coach

The process of "unbundling" various airline services and amenities continues.

Continental Airlines says today that beginning March 17 customers will be able to buy, at check-in, premium seat assignments in coach that feature extra legroom.

Continental was quick to add that its elite-status frequent flyer members and their traveling companions "will be able to continue to assign themselves seats with extra legroom in economy class without charge."

In general, elite-status passengers, any airline's most loyal customers, are wary when an airline decides to sell a perk, like priority seating in exit rows with extra space, that elite fliers supposedly have first dibs on.

In Continental's announcement, Jim Compton, the airline's chief marketing officer, was quoted as saying: "Seats with additional legroom are higher-value seats, and we want to offer them to customers who recognize that value."

Depending on the type of aircraft and row, seats with extra legroom provide customers with "a minimum of seven additional inches of leg space," Continental said.

[NOTE: I have questions in to Continental on exactly what that means, where those 7-inch-extra room seats are, and whether selling priority seats will reduce the overall number of such seats available to elite-status customers. I'll update when I hear back from them.]


***

UPDATE 2 -- No response at end of day. Again tomorrow:

--Where precisely are those extra 7 inches (or more) of legroom? I am not aware of an existing Continental configuration that fits that description.

--How does this affect elite-status customers and their dibs on the better seats in coach?

***

Continental said that its customers will be able to purchase these seats at continental.com or at the airport kiosk during the usual check-in period beginning at 24 hours prior to departure of the first flight in an itinerary. Pricing for the premium seats will vary depending on the length of the flight and market.

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In Flight: Dream ... vs Reality

Wake-up call!

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Violent Storm Disrupting Travel in Europe

While nitwits like that sad Drudge fellow and those Fox News twits keep cackling about heavy snow in the Northeast somehow disproving the theory that global warming is causing global climatic disruption, volatile climatic phenomena keep making news.

Air and train travel is being disrupted this weekend all over Europe by a severe storm with heavy winds. Disruptions will probably continue into the week.

Here's the Air France alert saying that its schedules are "heavily disrupted."

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Snow Daze

Above: Your tax dollars at work: The FAA "real-time" flight delays and airport status map at this time.


Whoa, a blizzard that's expected to dump 20 inches of snow in New York today has again caused massive delays and cancellations in the air travel system.

Not that you'd know it from the worthless FAA flight-status map that some media keep referring people to. There it is. The only airport the FAA seems to have noticed having problems is the hilariously named Newark Liberty International Airport, which the FAA site now marks with a little yellow dot, meaning "general arrival/departure delays are 15 minutes or less."

Uh, an actually reliable online site with real-time information, Flightstats.com, shows that only 10 percent of the flights departing Newark so far today have departed on time, and only 14 percent of arrivals have arrived on time.

At Newark, more than half of the 1,190 flights scheduled for today have been canceled already.

At La Guardia, it's the same picture. More than half of the 1,143 flights today are scrubbed as of 10 a.m. EST. The situation is slightly better at JFK, where airlines are less eager to preemptively cancel flights: More than 260 of 1,132 flights are canceled so far.

These flight delays and cancellations today (and yesterday) come on top of the nearly 20,000 canceled flights during the previous two East Coast snowstorms this month -- and in an air-travel system that has no slack, lots and lots of passengers are fighting to be re-booked.

UPDATE 7:30 p.m. EST: At Newark, there are now 795 cancellations for the day so far; at La Guardia, 686; at JFK, 442; at Philadelphia, 356. Et cetera, et cetera.

I thought I was joking yesterday when I suggested that by Easter maybe the system would return to what passes for normal these days.

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