Friday, February 01, 2008

Super Bowl Sky Jam

Above: Flight arrivals and departures at Phoenix Sky Harbor and Deer Valley Airports, 6.50 p.m. (Eastern time) Friday

I've been writing articles recently about the hype and hustle in the walk-up to Sunday's Super Bowl in Phoenix (actually, at the University of Phoenix Stadium in nearby Glendale).

You know, private jets pouring in, $5,000-a-head parties, celebrities and sports figures for hire by the hour like a herd of $3,000 hookers (and there's that, too). Super Bowl is a football game on television. To most of those who go there, though, it's the year's greatest corporate toga party.

The spectacle is compounded by the huge golf crowds already on hand this week for the FBR Open in Scottsdale, one of the major PGA tournaments.


There's a good follow-up story in today's Wall Street Journal reporting that lots of the Super Swells arrive, party, network -- and get out of town before the game!

Now, one reason for that is that those arriving by corporate and private jet are well aware that Super Bowl Sunday Night has become an infamous super traffic jam for private jets. And this year, the greatest influx of private jets ever is arriving at Phoenix Sky Harbor International Airport, where two of the three runways are going to be used exclusively for private jets Sunday night.

The latest figures show that in excess of 1,000 private jets are expected to arrive for Super Bowl at Sky Harbor and at a half dozen smaller general aviation airports in the region.

That's roughly one in every 10 private jets in the world.

Fancy corporate reception tents and centers have been set up at private-jet terminals at Sky Harbor and other Phoenix-area airports -- for private jet passengers to cool their heels and maybe their tempers as the departure traffic mounts Sunday after the game. I'd love to be on hand just to see some of those hot-shots bellowing in a rage, "Do you know who I am?""

Anyway, for those of you keeping score, FlightExplorer.com has a nifty Super Bowl Phoenix air space tracker that will show you the pile-ups for the next several days, commercial and general aviation. The snapshot image above is from 6.50 p.m. tonight.

If you really want to drill down into who's what in the skies, including real-time traffic by tail number and aircraft type, here is the amazing site to do it: www.FlightAware.com


The weather forecast for Phoenix, where it hardly rains, is not good for Super Bowl revelers trying to beat it home on the G5 after the game: Showers and thunderstorms in early evening.

So be sure to tune in on Sunday night.

[Update, Feb. 2 -- By the way, here is my pick for the sorriest Super Bowl "color" feature, not that there haven't been dozens of other candidates this week. And the AP just jacked up its rates for its client newspapers, too.]

###

War: The Ultimate Business Trip

I'm a Vietnam veteran. I had a great-grandfather in the Civil War; both grandfathers in WW I, my father and three uncles in WW II, an uncle in Korea ... I really don't really recommend "50 to 100 years " more of this.

Just passing along this link showing Johnny "Bombsaway" in scary combative form from TheRealMcCain.com via YouTube.

And Johnny, stop that ranting on P.T.S.D. Really, stop it now.

###

Thursday, January 31, 2008

Michigan Passengers' Rights Bill

There are now passengers' rights bills pending at various stages in the legislative process in more than a dozen states, and one that became law in New York on Jan. 1.

These all are in response to airlines' strandings of passengers on tarmacs for long periods of time -- a phenomenon that accelerated just over a year ago as shrunken domestic capacity and continuing high demand collided in a system the airlines have designed to have very little slack to accommodate even routine weather disruptions.

Here's a link to a copy one of the most recent state bills, now in the Michigan Senate transportation committee. This one is different from the others because, at least as currently written, it seeks to set strict health and safety standards but allows the airlines to hold passengers for up to eight hours on parked planes. Most of the others set the limit at three hours before a plane must return to a gate to let passengers off.

(The Michigan law, as drafted, also contains some sloppy language that would get a paper bounced off a student's head in any decent law school. For example, it states that a carrier needs to provide, "as needed," fresh air and lights, waste removal and adequate food and water after three hours on a plane stuck on a tarmac. And it states that a passenger who is allowed off a plane after eight hours shall be accommodated on "the next similar route. [My italics]. Hell, a South Jersey real estate lawyer could poke a hole in that language, let alone a high-powered airline lawyer.)

Anyway, the New York law doesn't address the time period at all -- deliberately, its sponsors said, to avoid conflicting with federal law that deregulated airline flight operations in 1978. Rather, the New York law (like all of the other proposed state laws) addresses health and safety issues that clearly are within a state's authority, and holds the airlines responsible for violations within New York state, with potential fines of $1,000 per passenger.

The airline industry is furiously lobbying against these bills, especially in Congress. But the states are where the momentum is.

Behind these bills (and pending federal legislation) is, as I have said previously, the Coalition for an Airline Passengers Bill of Rights (www.flyersrights.com).

###

Wednesday, January 30, 2008

Oh God, the Pilot's On the Intercom and He Sounds Upset .....

Now, there is one thing you don't want to hear on an intercom over an airplane. That's when the pilot comes on and says, in that signature voice of resignation: "Well, folks ..."

But there is another thing you really, really don't want to hear the pilot say. And that is a pilot directly, personally invoking the Almighty -- whether it's, uh, something startling like "Allahu akbar!" or, in the case of this wing-nut co-pilot on a rampage on an Air Canada flight over the North Atlantic to England, "I need to talk to you God."

(Link is to the Evening Standard of London, via today's Drudge).

Now, in any rational world in this sort of horrifying in-flight situation, any heads-up Almighty would interrupt gently on the celestial intercom and say, "I hear you, Skippy, but please land the airplane first and then go find a church. They're all over the place. Then we'll talk. O.K.?"

Though there was quite a brawl, though passengers had to help restrain the fly-amok pilot while the sane pilot diverted the flight to Ireland, Air Canada PR man Peter Fitzpatrick said the following to the Evening Standard: "At no time were the safety of the passengers or crew in question." Fitzpatrick "refused to be drawn on whether the pilot had suffered a breakdown," the newspaper reported.

Dunno here, seems there was danger -- and breakdown seems to be the right word, unless this is how the fellow was trained to fly a plane and comport himself. He did end up in a psychiatric ward, you'll note. But maybe it was just for a flu shot.

Now let's see, Air Canada PR, Air Canada PR ...

Oh right! The same flack who declined to confirm or discuss whether sudden "air turbulence" sent passengers, carts and whatnot tumbling around on an Air Canada flight three weeks ago, causing 10 people to be hospitalized on landing. Even though passengers and crew said it was air turbulence --- and a perfect teaching opportunity to explain why those seemingly arbitrary "fasten your seat belts" the flight crews routinely make should always be followed, for safety.

I posted on that here on Jan. 10.

Meanwhile, pax domini sit semper vobiscum. And keep your seat belts on. Turbulence can occur when you least expect it, trust me.

###

Sunday, January 27, 2008

Airlines Getting Nervous About Passengers' Rights Bills

paxprotectionscomments-v7.pdfpaxprotectionscomments-v7.pdf

Reflecting growing concern in the airline industry that the federal government might crack down on continuing customer service abuses, including stranding passengers for long periods of time on tarmacs, the Air Transport Association has filed a lengthy position paper (.pdf linked to above) with the Transportation Department opposing any move to require airlines to have contingency plans for “tarmac delays” and to incorporate those contingency plans into their “contracts of carriage.”

Contracts of carriage are the fine-print agreements you make with an airline every time you buy a ticket, basically allowing the airline to do anything to you except deliberately kill you, and in some cases there’s even a loophole for that.

The Air Transport Association (ATA) is the industry’s leading trade group. It sued unsuccessfully in federal court last month to try to block a passengers’ rights law that took effect in New York State Jan. 1. Legislation for similar laws is pending in other states, and federal passengers’ bills of rights legislation is pending in both houses of Congress.

As it has consistently done, the ATA blames most delays, cancellations and other disruptions on “inadequate system capacity and technology,” meaning a crappy national air traffic system that doesn't have enough capacity to handle disruptions like … weather.

But the ATA has been somewhat coy in this matter, given that proposed technological fixes are years behind schedule and won’t be made for years more to come.

The aviation industry forecaster Michael Boyd hammers the ATA relentlessly on this. Why, he asks, is the airline industry trade group — which has no problem denouncing private jets and/or Kate Hanni as villains — so timid about stating the obvious: That the Department of Transportation and the Federal Aviation Administration have allowed this nation’s air-traffic system — specifically, the system for managing air space and traffic — to deteriorate so badly.

Boyd, by the way, is especially tough on the Federal Aviation Administration. See his useful primer-screed for the news media on that subject on his Web site www.aviationplanning.com

No one that I know argues with the ATA that the inadequate air-traffic system is a root cause of delays. Everyone I know worries that it’s going to get a lot worse before it gets better, especially with the large cohort of experienced air traffic controllers hired during the Reagan Administration now reaching retirement age. Those men and woman have held the system together, and it will not be easy to replace them.

The issue the passengers’ rights movement people have with the airlines isn’t air-traffic control -- it is health, safety and a concern about a basic level of customer service. For over a year now, airlines have stranded tens of thousands of passengers on parked planes, while cabin conditions deteriorate, food and water are unavailable, toilets become disgusting if not unusable, people get sick and frantic. This, say the passengers’ rights people, must stop — even if it takes a federal law to make it stop.

The airline industry is terrified that government will step in. In the statement linked to above, for example, see on Page 4 where the ATA argues that requiring an airline by law to return to a gate after a certain period of time (three hours, say) “could force operational changes that would not benefit passengers” and is “an enormous carrier concern.”

Then my jaw dropped at the language in the next paragraph:

“A DOT requirement that carriers set and adhere to an unqualified, hard time-limit to return to the gate has potential to be counterproductive to safety and customer service. For example, recent planning by the U.S. Department of Health and Human Services for potential pandemics indicates the government may order carriers to keep passengers on airplanes under certain circumstances.” …

Oh. Sweet. Jayzus. … They’re playing the Bubonic Plague card.

###

Super Bowl High Flying

Here's what airborne private-jet traffic looked like last year after the Super Bowl in Miami. Planes waited for hours at various general aviation airports for takeoff slots.

More private jets are expected in for the Super Bowl in Phoenix. Let's just say it's going to be interesting.

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Saturday, January 26, 2008

Stranded Passengers, Some Links

dot-insp-gen-fsept-25-07-stranded-flts.pdfdot-insp-gen-fsept-25-07-stranded-flts.pdf

I’m a little late out of the gate getting this .pdf (above) posted. It’s the Transportation Department Inspector General’s background report, as of September, on the stranded passengers and other airline foul-ups.

(I’m still stumbling around trying to do things like upload .pdfs).

And while I’m at it, here is a copy of a resolution that recently was passed in Missouri. Sad to say those boys ain’t so hot on their math — they seem to have under-counted the Dec. 29, 2006 debacle in Texas by 124 airplanes stranded, and they’re off by another couple hundred on the Feb. 14 meltdown at JetBlue in New York. But the resolution does show that the states are putting more pressure on Congress to get moving on the two federal passengers’ rights bills now pending — even as states themselves take the initiative by drafting draft their own versions of passengers rights laws, like the one that went into effect in New York State on Jan. 1.

missouri-resolution.pdf

In fairness I’m linking here to the lawsuit complaint against New York State made by the airline trade group — here.newyorkcomplaint.pdf

I don’t have a .pdf yet of Federal District Court Judge Lawrence Kahn’s scathing dismissal of the airlines’ complaint (he basically said they were full of baloney on every count) and I’ll post it when I get one.

Meanwhile, here’s New York Attorney General Andrew Cuomo’s statement on the federal court ruling against the airlines.

And below is the press release the airline trade-industry group came up with in response. I was particularly taken, as I said earlier, by the flip and dismissive tone this press release took — for example in referring to U.S. Judge Lawrence Kahn’s court — twice — as a “New York Lower Court,” when in fact it’s a mighty federal district court. The snottiness some of the airlines show their customers is reflected in the snottiness their trade group shows toward a federal court, in my opinion. Here’s the press release:

ATA Responds to New York Lower Court Ruling on Challenge to Airline Services Legislation

STATEMENT

WASHINGTON, Dec. 20, 2007 – The Air Transport Association of America (ATA), the industry trade organization representing the leading U.S. airlines, today issued the following statement in response to the New York lower court’s decision regarding ATA’s challenge to the legality of the state’s airline passenger rights legislation:

“ATA believes that the court has misinterpreted the law. We are considering our options, including filing an appeal. ATA’s sole purpose in filing this lawsuit was to preserve the principle that commercial aviation is best regulated by one source – the federal government – and not 50 individual states.”

ATA will have no further comment.

ATA airline members and their affiliates transport more than 90 percent of all U.S. airline passenger and cargo traffic. For additional information about the industry, visit www.airlines.org.

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Friday, January 25, 2008

The Airlines Bark, But the Passengers Bills of Rights Caravan Moves On


State by state by state, while the airline industry's empty suit of a trade group harrumphs and plods along trying to pretend this is all nonsense stirred up by a disgruntled gadfly, airline passengers' bills of rights are moving ahead steadily in legislatures.

The movement is all a direct result of a remarkable grassroots initiative led by Kate Hanni, who was one of thousands of passengers stranded on airplanes on tarmacs for 10 hours and more last year -- and continuing into this year.

New York State enacted a law that took effect Jan. 1, after the airline trade group -- which huffs and puffs but steadfastly refuses to enunciate the issues involved, let alone try to intelligently refute the specific arguments -- tried unsuccessfully to block it in federal court. As many as eight other state legislatures have pending bills. There are also pending bills in both houses of the U.S. Congress.

Kate's group's web site is www.flyersrights.com

[Here, by the way, is an example from a recent TV news interview of why the airline lobby hates Kate Hanni.]

And here are some excerpts from a draft copy of the pending Washington State bill:

S-4171.1 _____________________________________________
Senate Bill 6269
_____________________________________________
State of Washington 60th Legislature 2008 Regular Session
By Senator Jacobsen
Read first time 01/14/08. Referred to Committee on Transportation.

"AN ACT Relating to the rights of airline passengers ...

... The legislature finds and declares that the number of passenger complaints about the airline industry has increased significantly. Further, the legislature is committed to airline passenger policies that put the safety of all passengers first and foremost, while not imposing unrealistic economic burdens that adversely affect airline profitability or create exorbitant ticketprice increases. ...

[However] ...

Whenever airline passengers have boarded an aircraft and are delayed more than three hours on the aircraft prior to takeoff, the airline carrier shall ensure that passengers are provided for as needed with:

-- Electric generation service to provide temporary power for fresh air and lights;

--Waste removal service for holding tanks of on-board restrooms;

--Access to medical attention, adequate food and drinking water, and other refreshments.

All airline carriers shall provide clear and conspicuous notice on consumer complaint contact information by providing forms or posting signs, or both, at all service desks and other appropriate areas as necessary in an airport, which contain information in a form and manner
prescribed by the office including, but not limited to, the following:

--A telephone number and mailing address of the office, the aviation consumer protection division, and the office of aviation enforcement of the United States department of transportation;

--Explanations of the rights of airline passengers; and vasic information on the office.

--All airline carriers shall establish procedures to respond to all passenger complaints within twenty-four hours of receipt and appropriately resolve the complaints within two weeks of receipt.

--All airline carriers shall notify passengers within ten minutes of a delay of known diversions and delays and cancellations transmitted by airport overhead announcement on the aircraft announcement system and by posting the delay or cancellation on airport television monitors.

--All airline carriers shall establish procedures for returning passengers to a terminal gate when delays occur to ensure that an aircraft does not sit on the tarmac for longer than three hours without connecting to a terminal gate. [My note: Woop, woop! That's the provision the airlines dread most, as they claim, with some justification, that it will create even worse jams as passengers try to get accommodated on alternate flights, in a system with no slack]

--All airline carriers shall provide for the needs of elderly passengers, passengers with disabilities, and passengers with special needs by establishing procedures for assisting with moving and retrieving baggage, and moving passengers from one area of the airport to another at all times by airline carrier personnel.

--All airline carriers shall publish and update monthly on the carrier's public web site a list of flights that are delayed thirty minutes or more at least forty percent of the time during a single
4 month.

--All airline carriers shall compensate bumped passengers or passengers delayed due to flight cancellations or postponements of over twelve hours with a refund of one hundred fifty percent of the ticket price. [My note: Woop! Woop! Red alert for the airlines, which think that they're doing their duty by giving you a voucher for future travel that you may not be able, or willing, to book. This provision seems to refer to cold cash.]

--All airline carriers shall make lowest fare information, schedules and itineraries, cancellation policies, and frequent flyer program requirements available in an easily accessed location and shall update all of this information frequently.

--All airline carriers shall ensure that baggage is handled without delay or injury. If baggage is lost or misplaced, the airline carrier shall notify the customer within twelve hours of the baggage
being reported lost or misplaced and compensate the consumer in an amount equal to the current market value of the baggage and its contents.

--The office of the airline consumer advocate is created in the attorney general's office. The attorney general shall designate one or more employees to serve in the office.

--The office shall: (...)

--Propose solutions, including administrative changes to practices and procedures of the airline carrier or airport;

(...)

--At the conclusion of an investigation, the office shall either Dismiss the complaint if it determines that a violation has not occurred; or

--Determine that a violation has likely occurred and, if so, attempt to resolve the matter by settlement, which may include a monetary settlement to cover the costs and expenses incurred by the office in investigating the violation. If a settlement is not achieved, then the matter must be referred to the attorney general for further proceedings including, if necessary, legal action.

--The attorney general may recover a civil penalty not to exceed one thousand dollars per violation, per passenger. ..."

[My comment: I would not get caught between an airline industry lobbyist right now and the nearest departure gate for Olympia, the Washington capital.]

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Wednesday, January 23, 2008

Turning In the Troublemakers



I don't smoke, except maybe once a year when I might score a nice big Havana and I sit out back in the desert, acres away from anyone else, and puff away in the sunshine. Once a year, I said. Way out in the Sonoran desert.

Even so, there are people who would object to this on environmental grounds. A good friend of mine, a splendid fellow who is kind to all things animal, vegetable and mineral, used to occasionally smoke a pipe. He was strolling one summer day through the delightful Brookdale Park in the People's Republic of Montclair, N.J., when some red-faced termagant accosted him and ordered him to snuff out the pipe, as it was "destructive to the trees."

Around the same time, my wife and I inadvisedly took a "tree orientation" tour organized by a community group in the same park, with the idea that we might learn something. Instead, all we got was a scold about people who trim tree branches around their homes. The woman who ran the tour said they were guilty of "arboricide," which evidently is a crime in the People's Republic of Montclair.

But I digress, as usual.

My friend's pipe -- which he kindly long ago abandoned under the endless scorn that rained upon him -- came to mind today when I read the following press release from a public relations firm that represents the Swissotel in Chicago.

I'm all for smoke-free hotel rooms. I hate people who smoke in hotel rooms.

But I get a little creeped out when a hotel run by the Swiss -- who, uh, had some issues about whom to "turn in" during those ... um, unpleasantries of World War II -- basically brags about paying off a staff member "who has caught a smoker."

Here's a press release just received from one Empower Public Relations, which represents the ever-vigilant Swissotel Chicago. Rat out your guests. Read it for yourself:

The $250 Cigarette

As Illinoisans begin to clear their lungs after the state-wide smoking ban, Swissôtel Chicago is guaranteeing a smoke-free stay. On December 3, Swissôtel instituted a strict policy, fining any smoking guests $250. The hotel is so committed to a smoke-free, healthy environment that any housekeeper who turns in a smoker actually receives a monetary award.

“The health of our guests and staff is of the utmost importance to us, and we will do whatever we can to preserve it,” says Nicole Jachimiak, Director of Marketing Programs and Public Relations. “We have asked our staff to help us with the smoke-free program to guarantee that our rooms are always 100 percent clean and fresh.”

When a guest is caught smoking in a room, that room is shut down for the day in order to have the carpets, drapes and all linens washed and shampooed. Only after the smoke and tobacco smell has been eliminated will Swissôtel open the room. The $250 fine covers the cost of closing the room for 24 hours.

Please let me know if you would like to speak to Nicole Jachimiak about this smoke-free program or a member of the staff who has caught a smoker.

###

Swissôtel Chicago offers 632 luxuriously oversized guestrooms and suites and 32 meeting rooms, which can accommodate up to 500 people. Designed by noted Chicago architect Harry Weese, the all-glass triangular hotel, wedged into the confluence of the Chicago River and Lake Michigan, has fabulous wrap-around views from Navy Pier to Grant Park.


Monday, January 21, 2008

Coming Up: Annus Horribilis


Annus Horribilis is what the Queen of England, in a speech, called 1992 -- a year in which several of her goofy children got divorced, her favorite castle caught fire and her wack-job ex-daughter-in-law, the Princess of Pluto or whatever the poor girl regarded herself as, really began wigging out on hysterics and high colonics.

But at least the Queen had good air transportation, not to mention plenty of spare castles, a hat full of diamonds, and some very excellent horses. (Which she, unlike Pony Boy Sarkozy of France, can actually ride with skill). And by the way, am I the only one who thinks Pony Boy Sarkozy's new main squeeze looks a little like Michael Jackson in some photos? (Above)

But I digress. Forget the Queen of England.

Because if you hated 2007 in air travel, you are really going to hate 2008.

I've been at the news game since Christ was a corporal, and I have never heard so much dark muttering about air travel.

First and foremost, there are these imminent airline mergers. Last week, the Wall Street Journal (Incidentally, I worked there when their slogan was "The Daily Diary of the American Dream," and you weren't supposed to giggle at it) stuck this front-page blurb headline on a story about imminent mergers of airlines: "Friendlier Skies."

Friendlier? For who? Not for you and me, they won't be. Mergers will mean: Fewer available seats. Lousier service. A collapse of frequent-flier programs, which already have one foot in the grave. Less service to and from mid-size and smaller cities.

Oh, and more money for airline executives and those who might happen to own airline stocks.

Meanwhile, they're still stranding passengers on tarmacs. I've had e-mails from people stuck on planes in Atlanta that day and night for over 10 hours.

This situation just gets worse in 2008, and airlines have done virtually nothing to remedy it.

Take the Queen's lead. Get a horse.

Meanwhile, I'm going to be more closely following in months to come the actions of airports, which understand customer-service better, and whose executives are trying to get ahead of the problem, though they have tread very lightly around the airlines.

With the new capabilities on Randy Petersen's Boardingarea.com, I will instruct myself on how to upload various texts to make things more reader-friendly. For now please excuse my cutting and pasting the following news from airports:

FOR IMMEDIATE RELEASE
Airports Outline Care for Stranded Passengers

ACI-NA Workshop Results to be Presented to DOT Task Force



Washington, D.C. (January 18, 2008) - Airports Council
International-North America's (ACI-NA) airport members and other
aviation industry stakeholders today developed operational
recommendations to care for passengers who are stranded on airplanes or
at airports because of weather-related incidents, security, air space
congestion or flight delays due to maintenance problems or other issues.

At ACI-NA's Workshop on Passenger Care During Irregular Operations, held
Jan. 17-18 in Arlington, Virginia, discussions focused on planning and
coordination among airports, airlines, concessionaires, local emergency
services, hotels, federal government officials from the Department of
Transportation (DOT), Federal Aviation Administration (FAA),
Transportation Security Administration (TSA) and Customs and Border
Protection (CBP).


"A high level of communications, collaboration and coordination are the
foundation of airport plans for irregular operations," said James
Crites, Executive Vice President of Operations, Dallas/Fort Worth
International Airport, who organized the workshop with ACI-NA's Senior
Advisor for Policy, Dick Marchi.


"Respect and great care for our customers is our top priority when
passengers can't get home," Crites said. "Some of the terrific thinking
by the group included detailed planning to care for unaccompanied
minors, families with children, passengers with disabilities or special
needs, pets, and others. Participants stressed the need for
communication at all levels, using technology more effectively, and
developing solid partnerships with all stakeholders so that everyone
knows what their role is in helping passengers."

Workshop participants committed to ensuring that passengers stranded on
airlines or at airports are supplied with information and amenities that
will help address their unique needs and make their waiting period more
comfortable.

More than 100 participants from airports in the U.S., Canada and the
bahamas outlined a passenger care checklist that will be made available
to the soon-to-be-formed Department of Transportation (DOT) Contingency
Plan Task Force. The goal of the Task Force is to create model plans to
assist airports and airlines coordinate more effectively during
irregular operations.

"Through their participation in this workshop, airports, airlines and
others demonstrated their commitment to superior customer service and
meeting passenger needs," ACI-NA President Greg Principato commented.
"The results of these discussions will go a long way in assisting DOT's
Task Force with their contingency plans."

Kate Hanni, Executive Director, Coalition for Airline Passengers Bill of
Rights, kicked off the conference with an overview of the goals of the
22,000-member coalition. During the workshop several airports presented
their contingency plans that address vital passenger needs during
irregular operations. Following those presentations, workshop attendees
brainstormed ways they could provide even better service to stranded
passengers.

This workshop followed a successful meeting led by Dallas Fort-Worth
International Airport last September addressing the same issues, where
industry experts identified the need for formalized planning between
airports, airlines and other stakeholders who prepare for these
incidents.

Contingency plans include components such as assuring adequate staffing
in shops and restaurants after hours, providing passenger assistance to
locate hotel rooms, providing free wi-fi in the terminal, providing
cots, mats, blankets and personal hygiene products, assisting with
chaperones for unaccompanied minors and providing pet relief areas.

# # #


S









>
>



Subject: Airports Outline Care for Stranded Passengers
Date: Fri, 18 Jan 2008 20:30:38 +0000

Tuesday, January 15, 2008

Never Mind ...


Two updates:



--The much-anticipated Boeing 787 may not make it this year after all. The Wall Street Journal reported a further delay in production of the spiffy new plane, for which Boeing has more than 800 orders valued at about $135 billion. Here's a summary, via Reuters.

--The airlines' rush starting Friday to slap on $50 fare hikes/fuel surcharges suddenly collapsed when Continental Airlines folded its hand. Here's Rick Seaney's latest report:

"$50 Roundtrip Airline Ticket Fuel Surcharge Officially Dead

Tuesday, January 15th, 2008 1:35pm CST

This afternoon in the 12:30pm EST domestic U.S. airfare distribution the FareCompare.com proprietary airfare processing system noted significant system wide airfare increase rollback activity related to the United Airlines $50 roundtrip fuel surcharge increase attempt late last week.

Delta Air Lines and US Airways rolled back to pre-increase levels ... leaving only Northwest Airlines remaining with the increase. Northwest has been slower both matching and rolling back than other airlines and at this point has no choice but to rollback to stay competitive.

FareCompare.com got comments from United spokesperson Robin Urbanski, who said only, “We rescinded the move to keep our fares competitive with other airlines” and American Airlines representative Tim Wagner echoed those sentiments, saying his carrier rolled back because “We weren’t competitive.”

Most legacy airlines (except some United Airlines markets) had a $20 roundtrip surcharge in place before matching the United 50$ roundtrip fuel surcharge over the weekend – all but Northwest have rolled back to this previous $20 roundtrip fuel surcharge level.

Continental Airlines appears to be the spoiler in this particular increase attempt as they were the first to roll back. ...This will be the last update on this particular increase unless Northwest fails to rollback later this evening."

###

Monday, January 14, 2008

Battle Stations! The Filipino Monkey Stalks the Strait of Hormuz!

My first "business-travel" experiences were in spending four years in the U.S. Navy, including one year on the ground in Saigon. I got there in early 1968, for historians among you.

Recently, and ever since the appearance online of that video of the incident in the Gulf of Hormuz involving U.S. Navy warships and the pesky (and reckless) Iranian speedboats (great story on the technique of "swarming" the other day in the Times), I've been curious about that strange voice that comes into the transmission, and seems to sound like Chevy Chase knocking on a door in the early Saturday Night Live days, saying, "Land shark ..."

Hey, George ("Dodged Vietnam") Bush: Chill, man. It appears as if the the Filipino Monkey has struck again.

Ol' George wouldn't know anything about actual military lore, of course, because his military "service"consisted of a stint in the Texas National Guard, a portion of which was spent A.W.O.L., which was still a shootable capital offense when I was in the actual armed services.

Navy officers, navigators and radiomen (and women) all know the Filipino Monkey, the generic name for the inevitable pain-in-the-ass adolescent with a CD radio, or the modern equivalent, who messes around, shore-to-ship, when ships are close to shore -- as they are in the Strait of Hormuz. Here's an even better link to the Filipino Monkey lore, from the UK Guardian.

I'd say the Navy on duty last week exercised admirable restraint with those speedboats, given the known perils of the terrorist technique of swarming. If I were the Iranian navy, I wouldn't push my luck again with that stunt.

I liked it the other day when good ol' Fred Thompson woke up long enough (hey, put yourself in the place of those poor souls dashing around the country running for president, when you and I can't even make a connection through Houston!) to remark of those Iranian speedboat-hotshots:

"I think one more step and they would have been meeting those virgins they've been looking so forward to seeing."

Ol' Fred, of course, never was in the military, though like the other chicken-hawks he talks a very good game to the uninformed.

I need to add my own caveat to Fred's wisecrack. The Islamic terrorists are not thinking things through if they believe that "paradise"means that you are cast as the central figure in the lives of 72 -- count 'em -- 72 virgins -- all contemplating eternity with the likes some bozos who thought it might be a good idea to swarm a United States Navy convoy.

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Friday, January 11, 2008

Your Tax Dollars At Work


Homeland Security chief Michael Chertoff , undoubtedly impressed by the total confusion the Department of Transportation unleashed on the traveling public with its incomprehensible Dec. 28 directive on lithium batteries, has now got travelers in a befuddled uproar again.

[Hey! Wait a minute! Now that I look at that press release, I see that the "Dec. 28" directive on lithium batteries, linked to above, has actually been rewritten by DOT for a little more clarity, and sneakily back-dated to Dec. 28 -- so you won't have the original one to look at and see what a bunch of nimrods they were. Trust me, the version that actually appeared on the DOT web site on Dec. 28 and for about week thereafter was incomprehensible-on-a-stick. And I have copies.]

Anyway, you'll have to sort this one out yourself. Bottom line: Nuttiness, but it ain't gonna happen for a long time if at all.

[Update Jan. 14: USA Today today has the most cogent story explaining this .]

Already, there's Congressional reaction. In a letter of rebuke to Chertoff, Bennie G. Thompson, the chairman of the House Homeland Security Committee, says that the license plan as outlined raises "more questions than answers."

Me, I'm all worn out from trying to straighten out the rest of the media on lithium batteries, and besides, I was born after 1964 (which I recall, incidentally, as the last very good year before everything went straight to hell) -- and for a change being an old fart has some benefit, that is, beyond wisdom tempered with the knowledge of what I went through over the years to acquire it.

My first question, of course, was what yours undoubtedly will be: Does this mean an extra trip to the dread Motor Vehicles Office? (My own plan is to move to Arizona before my current New Jersey license expires).

Once at the D.M.V., after the requisite four-hour wait, will a sullen Motor Vehicles employee staple a microchip into your skull?

I'm glad we have a place out in the desert. Easier to go off the grid.

[Update Jan. 13, Tucson, Arix. -- Lending more proof to the idea that readers of local newspapers have no hope of ever again being adequately informed by intelligent reporting and editing, the Arizona Daily Star, a Lee Enterprises newspaper in Tucson, leads the front page today with the following headline: " 'Real ID' needed to fly as early as May 11." And the lede paragraph says: "Arizona residents may find themselves unable to use their state driver's (sic) licenses to board airplanes as soon as May 11."]

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Thursday, January 10, 2008

Airline Bonehead PR Stunt of the Year (So Far): Let's Avoid the Opportunity to Discuss Air Turbulence

Above: Awaiting the Official Word while resisting the urge to speculate ...

I know it's only 10 days after New Years, but we already have a candidate for Airline Public Relations Bonehead Stunt of the Year: A flack at Air Canada who declined to discuss whether serious injuries sustained by passengers on a flight from Victoria to Toronto today were caused by severe clear-air turbulence even though that's exactly what passengers said after the plane made an emergency landing in Calgary.

"It's going to take a bit of time to determine exactly what happened, I would encourage people to refrain from speculation," the Air Canada PR man told CTV Newsnet.

Wot? He would encourage people to refrain from speculation, even as eyewitnesses saw dishes, trays and other passengers tumbling around and felt the plane rock and roll? Oh hell, let's do go out on a limb here and speculate, because the subject is important if you fly.

It probably wasn't a poltergeist. Nor was it likely a brawl among passengers who tossed things and each other around. I'd rule out a possible encounter with a joyriding U.F.O.

Here's a case in which I think we can probably take the eyewitness accounts at face value.

The plane "went up and then sideways," one passenger told the Calgary Herald and said that a friend of hers was injured. "She flew up to the ceiling and right down."

Another passenger was quoted saying this in the Toronto Star: “Some of the armrests on the aisle seat sides were bent 60 degrees from people holding on — that’s how extreme it was.”

Yep, sounds like air turbulence, sure enough. I don't think we need to await the NTSB report 18 months from now to figure this one out.

As I say, the year is young and I will be accepting nominations for new Airline PR Bonehead Stunts as time goes on. I mean, wasn't this a good time to at least point out how serious sudden clear-air turbuelence can be, rather than coyly declining to discuss it?

Incidentally, those airline in-flight announcements that suggest you keep your seat belt fastened even when the seat-belt light is out are a guard against sudden air turbulence. They're good advice, because you don't always get a warning -- and neither do the pilots.

Air turbulence is serious stuff.

Take it from me, you can be flying along peacefully, minding your own business, and all of sudden something totally and utterly unexpected can happen to make you realize just how mortally vulnerable you are in a metal tube hurtling through the skies six miles above the earth. This has a marvelous way of focusing the attention.

Since that unexpected trip into the Amazon I had 15 months ago, people have asked me if I'm more afraid of flying. Not really, I reply -- but I am a hell of a lot more afraid of crashing.

Wear your seat-belts. The airlines don't like to say this, but a seat-belt won't do diddley for you in an crash. They're mainly to protect you from air turbulence, and they work.

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Monday, January 07, 2008

Ahoy! Swiftboat Is Just an Old Tub

Some swiftboat that was!


The ludicrous characters of the scarily named Revelation Press have just announced their much-hyped "swiftboating" of a presidential candidate.

It turns out they are going after Bishop Romney. Mormons, it seems, believe in strange concepts, like transubstantiation and virgin birth. No, wait. That's the other ones. Mormons, it seems, want to set up a world-wide theocracy.(Given their druthers, that is)

Stop the presses!

So does Tom Cruise and that intense Korean preacher dude who takes out those full-page ads in the Times going on about Almighty God and angels in real small print.

My bet was that today's swiftboating was going to have something to do with Rudy Giuliani and the new winter line of Ann Klein fashions. We never get to have any fun anymore.

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Sunday, January 06, 2008

Now What?

...to quote the immortal lament of the long-suffering General Halftrack in the "Beetle Bailey" comic strip.

Till yesterday, I was out in the Sonoran desert for another stretch, successfully ignoring the sorry media circus in Iowa -- a state that wily native son Meredith Willson churlishly depicted in the great American musical "The Music Man" as being populated by people who were narrow-minded, quarrelsome, cheap, parochial, and easy to manipulate. He'd have thought the same of the traveling salesmen among the media -- 2,500 of whom were accredited to cover the silly Iowa caucuses. This is the same news media that in general can't find 24 inches of print space or two minutes of broadcast time to cover the world.

Anyway, I find that it's way easier to ignore the clinical insanity of the presidential political process holed up in the desert -- but then I had to come home, now contemplating the meaning of whateverinhellthisisallabout.


Not to mention this, and this.

Sweet sufferin' Jayzus, is there any end to the insanity?

Oh, I almost forgot. The good news is that this a slow travel season, with the leisure-travelers in scant supply, and thus a very good time to use some of that play-money that is frequent flier miles. I flew Continental from Tucson to Newark in coach with a return to Tucson on Tuesday in first, all for a mere 35,000 miles.

As always, the advice here regarding miles is, if you got 'em, spend 'em. I'm headed back to the desert.

By the way, I know some people in southern Arizona whose opposition to the wall sealing off the border is based on the apprehension that if might prevent them from fleeing to Mexico, on horseback if necessary, till the presidential election blows over.

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Tuesday, January 01, 2008

Passenger Strandings: The Lawsuits

As I have said here before, airlines have no one to blame but themselves for this.

The New York State Passengers' Rights law took effect today, days after the first lawsuits were filed in the event that started it all last Dec. 29, when American Airlines stranded thousands of passengers on parked planes in the Texas region for 10 hours and more.

Stranding incidents continued all year. As the year wound down last week, I was still getting reports from and about passengers who were stuck -- recently -- on planes for interminable periods of time -- including a woman with infant twins, and a woman in a wheelchair who was forgotten on a tarmac and sat there for hours calling for help.

More soon. Meanwhile, here's a report on the initial litigation. The force behind this grassroots initiative is Kate Hanni's Coalition for an Airline Passengers' Bill of Rights.

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Monday, December 31, 2007

That Phony Healthy-Airport-Food Report, Back Again



First off: Happy New Year.

Here, incidentally, is how that ball-drop tradition in Times Square got started.

And now to less festive matters:

Once again, the news media credulously report the annual "healthiest airport food" press release from an outfit that calls itself the Physicians Committee for Responsible Medicine, without wondering who this marvelous committee is.

It's 2008 tomorrow, and I am growing weary. Don't reporters ask basic questions anymore?

The grandly named Physicians Committee for Responsible Medicine is, in fact, a social-agenda organization run by a psychiatrist with ties to the zealots at People for the Ethical Treatment of Animals.

All of us are for ethical treatment of animals, of course, but we all know that P.E.T.A. has other agendas, among them an opposition to eating meat or dairy products, and a holier-than-thou attitude about food in general.

Not that there's anything wrong with a nice salad.

The annual "Physicians Committee" report -- which defines "healthy" basically as "not meat or dairy" -- used to get a lot more publicity before, uh, someone blew their cover 3 years ago.

Any reporter who picks up their press release without identifying who the people behind it are is simply sloppy. (And the link in the fifth paragraph is by no means the only example.)

The report still gets giddy treatment in local media, especially television news reports, which typically gush when the "physicians report" gives good marks to the local airport).

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Friday, December 28, 2007

Chicago, Chicago...

Again today, I draw your attention to Chicago O'Hare, while most of the travel media are still running around clucking about Kennedy flight caps and the grossly overstated problems of mishandled bags and overbookings.

It's 1 p.m. Central time, and already, according to FlightStats.com, 442 departures and arrivals have been canceled at O'Hare, where it's snowing. So far this month, about 3,000 flights have been canceled at O'Hare.

[Update, Dec. 29 -- 621 departures and arrivals were canceled yesterday at O'Hare -- and this time it was American Eagle and American combined that led the pack. So it's time for American Airlines passengers as well as United passengers to be wary. Check those flight schedules well in advance.]

And the month isn't over.

As I've said, weather is part of the problem -- but we always have weather. And in past years, a good number of the canceled flights would have been flown -- subject to delays, which get recorder statistically.

Then there's the trend this year toward stranding planes on the ground for long periods of time, which has given the airline industry some of its worst publicity ever.

With the passengers' rights movement gaining force, the last thing airlines want is pictures on TV and in the papers of passengers stuck in planes amid deteriorating conditions. And thanks to Kate Hanni's coalition (www.flyersrights.com), some of those stranded passengers have cameras in the cabins and know where to send the videos and pictures to get attention.

So that's one factor.

Another is pilot and other flight-crew shortages as the end of the month and year arrive. This has been an especially acute problem with United Airlines, incidentally. Crews "time out" near the end of any month, but United especially doesn't seem to have enough resources in place to keep the planes flying. And now it looks as if American and its regional subsidiary might be in the same fix.

Anyway, it's another peak holiday travel time, and an awful lot of passengers are simply not being flown on flights that disappeared from the schedules. Those flights don't show up as delays, of course.

Meanwhile, an awful lot of planes -- and crews -- are out of position, scattered all over the Midwest and beyond.

It's a good time to stay home.

If you have to fly, as I do today (though luckily not through the Midwest) -- well, good luck to you.

As I have said before, the air-travel story this month is not delays -- which continue to be terrible. The story is cancellations.

If it's canceled well in advance (and evidence shows that's happening), a canceled flight doesn't generally draw hundreds of passengers to the airport, where their misery is publicly manifest, and where the unhappy crowds make for compelling news photos and video. Cancel the flight well enough in advance, and a lot of the affected passengers don't even arrive at the airport.

How many of those cancellations are being made preemtively by the airlines to keep the mounting problems out of sight?

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A-Hunting We Will Go!


The only real business travel being done this week is by the poor devils running in primary elections in godforsaken places -- and the reporters whose sorry job it is to follow them around and try to look clever to each other, day after dreadful, soul-murdering day.

Via Drudge, who doesn't ever do any actual reporting but would have made one heck of wire editor on some old Hearst paper (assembling other people's work in the dead of night) the latest on Huntsman Huckabee.

The link is to a Chicago Tribune blog, incidentally.

Sweet Sufferin' Jayzus, another Elmer Fudd emerges! Can't we require some basic firearms safety training, at least, if these tough-talking politicians who themselves managed to "duck" actual military service themselves are going to be packing heat on the campaign trail?

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Thursday, December 27, 2007

Passengers' Rights Move Spreads in States

The airlines have plenty of nightmares beyond the obvious ones like $150 a barrel oil. One of them is the spreading trend in the states to adopt legislation, modeled on a New York State law that takes effect New Years Day, spelling out what airlines must do when they strand passengers on parked planes for three hours and more.

Under the New York law, which has become the model for other states' initiatives, airlines are required to provide food and water and to empty the toilet tanks when they're full. These would not seem to be measures that you'd need a law to address, but airlines have demonstrably failed to address these problems on their own.

And they continue to strand passengers on idled planes, as they have since this fandango began last Dec. 29, when hundreds of planes were diverted from Dallas and thousands of passengers were stuck on planes idled at airports like Austin for eight hours, without food and as sanitary conditions deteriorated.

Legislators in New Jersey, California, Connecticut, Rhode Island and Florida are planning to introduce legislation similar to the New York law. Now a state senator in Arizona has stepped up to the plate.

The year-end holiday mess has begun at airports. United Airlines has been canceling flights by the hundreds, partially because the airline's flight-crew scheduling procedures have melted down as the month wanes.

Look for the passengers' rights movement to gain traction in 2008. And when it does, the airlines will scream bloody murder about what the airline industry regards as misguided interference in its operations, interference that they claim will have unforeseen negative consequences for the traveling public.

Whatever. A strong grassroots populist movement is afoot, and the airlines have no one to blame but themselves as it spreads.

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Wednesday, December 26, 2007

Cancellations Plague United Passengers

Keep your eye on United Airlines as the month runs out, especially if you're flying United, of course.

United has been canceling a pretty hefty number of flights lately, and its pilots union claims that bad weather in the Midwest isn't the only reason. As the month and year wind down, a lot of flight crews are at their limits, procedurally and emotionally. And United, it seems, according to this Chicago Tribune report, has been having a hard time getting enough pilots on the job.

At O'Hare, according to FlightStats.com, there have been 339 United cancellations as of 5.30 p.m. Central time today (there were 3,246 departures and arrivals scheduled for the entire day, with the evening crush still ahead).

Yesterday, there were 636 departures and arrivals cancellations of United flights, out of a total of 2,773 departures and arrivals all day.

Press reports usually note only the departure cancellations. I count both departures and arrivals because both categories represent flights that were not flown at O'Hare, so please be aware of the distinction.

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Stranded Passengers: The Video

We've been hearing about stranded passengers all year, from numerous instances in which airlines have kept passengers on idled planes on tarmacs for six, eight, 10 and in some cases over 12 hours.

Kate Hanni has done an astonishing job organizing a grassroots movement to press for passage of federal legislation to address these strandings, which are a direct consequence of an airline system stretched too thin, with no slack to accommodate weather or other disruptions. See the Web site of the stranded passengers coalition at www.flyersrights.com

You've read about these things. But now more people are recording their experiences, especially after this video on YouTube was widely disseminated. It shows what it was like on a Delta flight stranded on a tarmac for over 7 hours. Listen to the song and dance, shuck and jive, that emanates from the cockpit.

(This Delta flight wasn't even close in its misery to many others. Overflowing or stopped-up toilets, sick, frightened and hungry passengers, and foul air have been standard experiences on these flights).

My prediction: Now that New York State has stepped up to the plate and passed its own version of a passengers rights bill that will force airlines to provide basic health, safety and sanitation provisions to passengers stuck on tarmacs for 3 hours or more, there will be strong pressure in 2008 for Congress to move on the federal passengers' rights bills that have been languishing most of this year in the Senate and House.

Airlines, meanwhile, are doing everything they can to prevent any more of these videos and graphic reports from stranded flights.

Bad weather isn't the only reason they're canceling so many flights that would in the past have been flown, subject to delays. The airlines are very seriously worried about more bad publicity, especially now that some passenger back in seat 23B has video rolling.

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Monday, December 24, 2007

Bulletin: MaxJet Ceases Operations



MaxJet went bankrupt and ceased operations today. The all-business-class discount airline had flown between the U.S. and London Stansted Airport for two years.

I mentioned here Dec. 8, after MaxJet abruptly halted trading its shares in London and didn't have the gumption to tell its customers why, that travelers should avoid the airline.

If you hold a ticket on MaxJet now, you're what the bankruptcy court calls an unsecured creditor -- meaning you're at the back of the creditors' line when it comes to divvying up any assets that might be left. But credit card companies issue refunds for services not provided, so if you're holding a MaxJet ticket, call your credit card company immediately.

MaxJet's end comes two months after American Airlines began flying a new route between New York and London Stansted, in what was seen as a strategic move to grab business-class market share from MaxJet and Eos, which also fliles to Stansted, an airport more convenient to London's financial district than Heathrow. As is its wont when trying to chase a competitor from a market, American undercut MaxJet's fares.


Eos, meanwhile, issued a statement saying that its load factors were over 73 percent in September. "All signs point toward continued growth" next year, said Eos, which flies 757s outfitted with 48 business-class seats. MaxJet flew 767s with 102 seats.

Lawrence Hunt, the chief executive of Silverjet, which flies all-business-class 767s from Newark to London Luton, told me today that Silverjet "should be profitable by March." London-based Silverjet is the only of the four all-business-class startups that also offers a non-transatlantic route, between London and Dubai. The other all-business-class start-up is l'Avion, which flies between Paris and Newark.

(In May, British Airways is expected to launch a new mini-airline -- being developed under the code name Project Lauren and said to be formally named "Open Skies" -- with mostly premium-class seats between Paris [or perhaps Brussels] and Kennedy [or perhaps Newark]. The official announcement is scheduled for Jan. 9.)


MaxJet's statement today about going belly-up did not say so, but Reuters reports that MaxJet "prepaid Eos Airlines for about 500 seats" to accommodate passengers it has stranded. I haven't been able to confirm that yet. I certainly wouldn't take it to the bank -- or bankruptcy court.

Meanwhile, here is the sad and sorry Christmas Eve statement from MaxJet:

"Dear Friends of MAXjet:

It is with deep regret that I must inform you that MAXjet filed Chapter 11 bankruptcy on 24 December 2007.

With today’s fuel prices and the resulting impact on the credit climate for airlines, we are forced to take this drastic measure. Our top priority is to assist our customers, particularly those who already have begun their travel with us, in securing alternative flight accommodations.

MAXjet has contracted with Eos Airlines for seats on Eos’ scheduled all-Premium service to accommodate passengers awaiting a return flight between New York and London.

Passengers needing return travel between London, Los Angeles and Las Vegas will be contacted regarding their flight re-accommodations. Any customers who choose to make flight accommodations directly should seek a refund from their point of purchase (credit card or travel agency) for the unused leg of their journey.

We have also secured hotel rooms in London, New York, Las Vegas and Los Angeles through early January 2008 which we will provide to affected passengers whose travel plans have been disrupted.

On behalf of the entire MAXjet family, we extend our apologies to you for the inconvenience. We are extremely saddened to discontinue a service that we so passionately believe in, and we thank our loyal flyers who helped build MAXjet since our start in 2005.

Sincerely,

William D. Stockbridge

President and CEO

IF YOU HAVE STARTED YOUR TRAVEL… MAXjet is contacting customers with their new travel itineraries in priority order based on date of departure. Please contact MAXjet Customer Care at: US phone number: 1-866-837-9880 UK phone number: 44 (0)1279 216 478 Email: mailto:intransit@maxjet.com

Please have your contact information and either a confirmation number or flight date/number ready. Any customers who choose to make flight accommodations directly should seek a refund from their point of purchase (credit card or travel agency) for the unused leg of their journey.


IF YOU HAVE NOT YET BEGUN YOUR TRAVEL, BUT HAVE BOOKED TICKETS… Seek a refund directly from your point of purchase (credit card or travel agency). For further information, passengers who have not yet begun travel may contact: US phone number: 1-888-435-9629; UK phone number: 44 (0)1279 216 428 Email: mailto:%20info@maxjet.com Please have your contact information and either a confirmation number or flight date/number ready.
Investor Relations "

--end of MaxJet statement.

Incidentally, MaxJet said it had "contracted" with Eos, the all-business-class carrier that started up operations about the same time, to fly passengers awaiting a return flight to New York from London. Those passengers will be accommodated when seats are available on Eos, which stands to gain considerably from MaxJet leaving the New York-London Stansted market.

Keep in mind that a "contract" by a bankrupt company to secure services is a questionable proposition. Have a backup plan if you're one of those affected.

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Thursday, December 20, 2007

Federal Court Tosses Out Airlines' Bid to Block N.Y. Passenger Rights Law

A federal judge in Albany, N.Y., this afternoon threw out a move by the airline industry to block enforcement of the New York State Passengers Rights' law, which will take effect Jan. 1.

Besides denying the injunction, the federal court went further, affirming New York state's right to enact and enforce such a law, and denying the airlines bid for a summary judgment based on the airlines' contention that the state law is an unconstitutional violation of the provisions of the 1978 federal Airline Deregulation Act. (ADA)

The New York passengers' rights law "is limited and discrete in scope: the provision of lavatories, fresh air, food and water for passengers confined for over three hours on an airplane," U.S. District Judge Lawrence E. Kahn ruled. Consequently, the state law "is not preempted by the ADA," his decision said.

The passenger rights' law is fiercely opposed by airlines who fear that similar legislation will spread to other states and perhaps spur passage of a more-sweeping federal passengers' rights bill. The law requires airlines who keep passengers on board planes stranded for three hours or more on tarmacs in New York state to provide adequate food, water, ventilation and sanitary conditions. It sets a penalty of up to $1,000 per passenger for failure to do so.

California, New Jersey and several other states are considering passage of similar laws. And passengers' rights bills are pending in both houses of Congress. The federal bills would add a measure even more onerous to the airlines, requiring airlines to allow passengers to return to a gate and debark after three hours of being confined to the cabin of a parked plane.

"What you're going to see is other states following suit, and hopefully the Congress stepping in more aggressively, now that we know the states are moving on this," Michael Gianaris, a New York state assembleman who co-sponsored the bill, told me this afternoon.

The airlines, Mr. Gianaris said, "brought this on themselves. They promised action voluntarily. They didn't do that. It's an ongoing problem. My preference is not to legislate, but clearly in this case it was absolutely necessary."

In dismissing the airlines' lawsuit, Judge Lawrence Kahn said that the airlines had no ground in arguing that state regulation of in-cabin services, such as providing water and working toilets, was an unconstitutional violation of the 1978 Airline Deregulation Act, which specifies that states could not set their own rules over airline flight operations.

"The field of health and safety is one of the most established areas of state police-power," the judge wrote, adding that "the Passenger Bill of Rights is an exercise in state protection of the public health. Fresh air, water, sanitation and food are necessities in the extreme situation in which this act applies."

The Air Transport Association, the airline trade group that filed the lawsuit, issued a statement that seemed to minimize the U.S. District Court, which it referred to twice, in its text and in the headline, as a "New York lower court." The U.S. District Court is not a New York court, but a federal court.

ATA said it was issuing its statement, "in response to the New York lower court's decision regarding ATA's challenge to the legality of the state's airline passenger rights legislation."

The statement said, "ATA believes that the court has misinterpreted the law. We are considering our options, including filing an appeal. ATA's sole purpose in filing this lawsuit was to preserve the principle that commercial aviation is best regulated by one source -- the federal government -- and not 50 individual states."

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Sunday, December 16, 2007

Just Askin'

(Road Warrior Stocking Stuffer? Caffeinated sugar-free mints. See last item.)


--Who's supposed to fix the technology for the air traffic control system? The F.A.A., which talks an awfully good game and yet continually fails to deliver desperately needed new technology to manage crowded skies. The F.A.A. has a much-publicized Web page for checking the real-time delay conditions at U.S. airports: http://www.faa.gov/ -- click the "Airport Status and Delays" link at the top right for a map showing major airports and (supposedly) their current operational status. Trouble is, the thing seldom works. More often than not, the map is as frozen as the air-traffic system.

--Who's counting? I know I sound like a broken record on this, but reporters really ought to be paying more attention to mounting flight cancellations. All the media ducks are quacking over Kennedy because they're being told to by the authorities, but it's O'Hare where the mess has been piling up for the last month every time bad weather smacks the Midwest. Yesterday, there were 398 cancelled departures and arrivals at O'Hare. Of the 1,904 flights that did take off or land there, 1,487 were delayed -- 1,006 of them by 45 minutes or more. Stats as usual from Flightstats.com. [Update: As of 8 p.m. Eastern time tonight, just about half of the 890 flights scheduled for Boston departures and arrivals had been cancelled.)

--Is there no dumb-ass local police stunt that small-town papers won't treat credulously? As security expert Bruce Schneier points out , this is a very good way to alert thieves that you have something possibly worth stealing in the car.


--Speaking of local papers, can the Iowa and New Hampshire primaries come soon enough? After that, the national media can stop pretending that the journalistic sad-sacks who run the editorial boards at poor-quality newspapers in Des Moines and Manchester actually have compelling to say.

--What in the world accounts for all of the gushing reviews of the movie "Waitress." Saw it last night on DVD, and my report can be paraphrased from the reaction of Dorothy Parker, dismayed at the infantile cuteness in a Winnie-the-Pooh book she was reviewing: I fwowed up. O.K., the pies in the diner were pretty. But Jayzus, was no reviewer even remotely troubled by the sweetly-presented in-office affair between the sorowful pregnant waitress and her gynecologist? In most jurisdictions, the district attorney and the medical board both would have had a term for this bum: sexual predator. (I know the writer-director, Adrienne Shelly, was tragically murdered just before the movie was released. Doesn't make the movie any more tolerable, though.)

--Stocking stuffer for a hard-core business traveler? These things have been around for a while, but I just discovered Penguin Caffeinated Peppermints, in a black tin box that advises on the back: "3 Penguins are the caffeine equivalent of 1 cola beverage." Sugar-free, too. They also come in chocolate and cinnamon flavors. By an outfit called ifive brands in Seattle. Web site http://www.peppermints.com/

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Thursday, December 13, 2007

What Is Lufthansa Thinking? Here's a Guess



What is the German carrier Lufthansa thinking, buying a 19 percent stake in JetBlue, which has no overseas routes but a whole lot of point-to-point routes into Kennedy airport? (Cost of investment: $300 million.)

Two words: Open Skies.

At the end of March, under the new Open Skies agreement between the U.S. and the European Union, European carriers will be able to greatly expand operations in the United States -- assuming they can get the scarce, and soon-to-be-scarcer, airport slots.

And what does JetBlue have? Lots of slots and gates at Kennedy -- where the feds are about to crack down on allocating slots. Not to mention a very good reputation for customer service, last Feb. 14's ice-storm strandings notwithstanding.

Suddenly, it makes a whole lot of sense to me. With British Air already committed to launching a subsidiary airline to fly from European cities to Kennedy and other U.S. cities in May, and with other carriers looking for entry and gateway slots, a new game is about to begin in international air travel. And the buy-in is high.

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Wednesday, December 12, 2007

Cowboy Down



I like rodeo and professional bull-riding, which are two separate things. I admire the hell out of rodeoers, male and female, and I am in awe of the skill and stone courage it takes to get on the back of a bull who's been trained to be mean. Or let's say even meaner than your average bull.

If I'm on a business trip somewhere and there's a rodeo in town, I'll try to make it.

On the other hand ...

There's been a lot of press lately about bull-riding as a great spectator sport, the "new NASCAR," as it's being called. That's wildly exaggerated, but it's true enough that the sport is gaining lots of new fans.

But there's no mention of the physical realities of bull-riding, a sport in which a 30-year-old who's been on the circuit for a dozen years is often over the hill physically.

I like to ride. Horses, not bulls, of course. Like most recreational riders, I tend to frown on a horse that's bucking in any form. If a frisky bucking horse can't be lunged out, stay off it unless you're prepared possibly to get dumped.

Riding in the Southwest and West over the years, I've gotten to know a fair number of cowboys and wranglers, some of whom have been on the bull-riding circuit. The bull riders often share two things in common: Very severe physical injuries and a lack of health insurance.

Every horse rider has been dumped on occasion.

But try it on a raging bull, in a sport where the best of the best are hoping to hang on for 8 seconds. (The bull always wins, no matter what.)

Here is the reality of professional bull-riding. And these guys are the money guys at or near the top of the sport. Behind them are hundreds of itinerant cowboys scrounging gas money to get to the next event, without the dough to do more than stumble into an emergency room hoping for a quick patch-up before heading off into that sunset.

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Tuesday, December 11, 2007

Flight Cancellations Accelerating

I know the weather was truly awful today in parts of the far Midwest and the Plains. But flight cancellation numbers keep mounting as evidence that airlines might be simply scratching a lot more flights to keep them from being listed as badly delayed.

Stats are from the invaluable Flightstats.com:


--As of 8.30 p.m. Central time today, Chicago O'Hare had 810 arrivals and departures canceled .

-- Kansas City had 338 cancellations -- out of 559 scheduled flights. [Update Dec. 12 -- Southwest Airlines canceled all of its 71 departures yesterday from the Kansas City airport, saying it did not want people to risk driving to the airport.]

I am being told by pilots and by industry sources that airlines, seeing bad weather, are canceling flights that in previous years would have been flown, if greatly delayed -- expressly to keep the delay figures down and specifically to head off those news accounts of miserable passengers trapped in airports or on parked planes.

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