Having already been sued in Brazil for libel for allegedly insulting the “dignity” of that nation with my reporting and commentary in the United States following the horrible Sept. 29, 2006 mid-air collision that killed 154 over the Amazon, I see now that an attempt is being made to drag me into the trumped-up criminal case against the two American pilots.
None of the allegations in the libel suit against me is true. In fact, we’ve been able to trace all of the allegedly offensive statements about Brazil (Brazil is “idiot of all idiots”) to comments posted by Brazilians on blogs that linked to my Brazil blog, which has been inactive since January 2007, or to Brazilian blogs or news accounts.
Even if I had actually insulted the country of Brazil as viciously as it is insulted on “The Simpsons” (as a response to an earlier attempt in Brazil to punish the Simpson’s producers), this would not by any stretch constitute libel in the United States or in other democratic nations, where the idea of libeling a country is considered ridiculous legally. (Imagine the implications for travel writers, comedians, critics, users of social networking sites, if any country in the world that felt insufficiently honored by something said in America could reach across international borders and enforce judgment against the ugly American!).
As to my using my “great influence” in the U.S. to “impede the return” of the two American pilots to Brazil for their ongoing criminal trial, that’s made up out of thin air.
As to the charge that I employed “sarcasm” in my commentary on Brazil’s handling of the mid-air collision investigation, I am not sure how that word translates into Portuguese. What I did employ was sharp criticism of the hamfisted attempt by Brazilian authorities to cover up obvious and well-known problems in that country’s air-traffic control system, while scapegoating the American pilots (and me).
The civil complaint in Brazil takes offense to my use of a funny photo from the silent film era of a befuddled group of Keystone Kops — but I’ve used the same photo on blogs critical of, say, the United States FAA. That ain’t sarcasm, it’s ridicule — a time-honored tradition of dissent in countries where a citizen’s right to free speech is a pillar of a civilized democracy.
And throughout in my newspaper accounts following the crash, in numerous TV and other media interviews and in the blog, I consistently expressed the deepest sympathy for the relatives and grief for the 154 dead — who were, after all, the primary victims of Brazil’s faulty air-traffic control system on that horrible late afternoon of Sept. 29, 2006, over the skies of the Amazon.
The nominal plaintiff in the Brazilian lawsuit is a widow of one of those killed in the collision, a woman I never heard of till the suit was filed — and certainly never spoke or wrote a word about.
In the complaint, she claims she “feels discriminated against” by my reporting and commentary on the botched Brazilian investigation of the tragedy. My reporting and commentary, which often employed links to Brazilian and other international news and professional aviation sites, was focused on the clumsy attempt to criminalize the accident in a hotly anti-American, xenophobic atmosphere, an ond the Brazilian authorities’ ill-advised determination to criminally prosecute the two American pilots of the business jet on which I was one of seven survivors.
The U.S. National Transportation Safety Board late last year concluded that mistakes by Brazilian air-traffic control were the probable cause of the accident at 37,000 feet over the Amazon.
Now it appears as if an attempt is under way to drag me — the only one of the survivors who has been free to discuss the accident in the three years since it occurred — into the criminal case.
Here’s a report today in the Brazilian newspaper Porta Imprensa, translation by Richard Pedicini:
***
Portal Imprensa » Latest News
Published on: 30/11/2009 18:55
Widow of victim of Gol accident begins court notification against journalist in US
Newsroom Portal IMPRENSA
“Lawyer Dante D’Aquino, representative of Rosane Gutjhar, widow of Rolf Ferdinando Gutjhar - one of the victims of the accident involving the Gol Boeing and the Legacy jet, on September 29, 2006 - began a criminal notification against North American journalist Joseph M. Sharkey.
A passenger on the jet, the journalist is said to have used his great influence in the media to launch a campaign in his blogs, High Anxiety and Joe Sharkey in Brazil, in favor of Joe Lepore and Jan Paladino, the Legacy’s pilots, and to impede the return of the two to Brazil, and to have offended the honor of Brazilians.
The court notification was determined by the judge of the police court of Curitiba, at the lawyer’s request. In accordance with Article 144, established in the Criminal Code, this is a phase of explanation for the accused to make needful declarations and clarifications, before the penal action being able to, inclusively, avoid it.
“In this case, what we seek is clarifications from the journalist about the phrases and affirmations offensive to the honor of Brazilians and, consequently, to the widow Rosane Gutjahr, who lost her husband in the Flight 1907 accident and who, besides having to carry this pain, has to live with the journalist’s sarcasm and his declarations about the accident”, the lawyer explained.
For D’Aquino, “It’s easy to understand that the widow has felt personally offended with the injuries and defamations published by the blogger against all Brazilians, principally, to see a person treat the tragedy that killed her husband with sarcasm and irony”.
In the lawyer’s request, already accepted by Judge Pedro Luis Sanson Corat, of the Court of Police Investigations in Curitiba, and registered under nº 1590-2/2, is the determination to cite the North American journalist to provide clarification and explain the motive for which he made the affirmations that are offensive to Brazilians.
The next pass now, with the judge’s order already given, is to send a rogatory letter to the journalist for him to provide explanations to the criminal court. “After Joe Sharkey is cited, in the United States, we will evaluate his clarifications and, in case he does not answer, a criminal action can be brought by the family member against the journalist for calumny, defamation, and injury”, the lawyer emphasized.”
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Monday, November 30, 2009
Sunday, November 29, 2009
Thanksgiving Air-Travel 'Crunch?' ... Green Skies, Nothin' But Green Skies, All Holiday Long
At 5 p.m. EST today, the FAA flight delays real-time map showed a continent of green dots -- green marking the airports where no flight delays are being reported.
The media hysterics will need to find a new holiday crisis to wail about, as the much-ballyhood "Thanksgiving air-travel crunch" turned out to be a nice, slow period with virtually no delays in a system that operated smoothly. Air travel, as predicted by people who actually look at the data, was off significantly from last year.
As of 5 p.m., the only commercial airport reporting even minor delays was Kennedy, on international departures. The only other airport reporting any delays was Teterboro in New Jersey -- a big private-aviation airport. So the way I read it, the only crunch of any significance was in ... corporate jets and other private jets bringing the swells back from their holidays.
###
The media hysterics will need to find a new holiday crisis to wail about, as the much-ballyhood "Thanksgiving air-travel crunch" turned out to be a nice, slow period with virtually no delays in a system that operated smoothly. Air travel, as predicted by people who actually look at the data, was off significantly from last year.
As of 5 p.m., the only commercial airport reporting even minor delays was Kennedy, on international departures. The only other airport reporting any delays was Teterboro in New Jersey -- a big private-aviation airport. So the way I read it, the only crunch of any significance was in ... corporate jets and other private jets bringing the swells back from their holidays.
###
Friday, November 27, 2009
Dear Hampton Inns: No Wi-Fi? No Excuse
BINGHAMTON, N.Y. -- At 7 a.m., my wife raised the window blinds in the Hilton Hampton Inn here. Outside in the cold dim gray drizzle of upstate New York was a parking lot and beyond that muddy hills with bare trees and a highway where traffic poked along sullenly, bound for stores opening early for what has become known, inelegantly, as Black Friday. Everything out there seemed to be dripping. I wondered, is this what Purgatory looks like?
"Please close the blinds," I asked her.
Outside was grim, but the room in the Hampton Inn looked OK. On the bureau was a big new flat-screen television, and someone had spent some money refurbishing the room with nice hardwood fittings. Though the bottom sheet keep slipping off the bed to expose bare mattress during the night, the coffee-maker worked in the morning, thank God.
But I don't ever turn on the television in a hotel room. Ever. What I do is check my e-mail and go online to get some work done first thing every morning. Always. It is an absolute requirement to me that a hotel have a working high-speed Internet connection -- and nearly all of them do these days, even if you have to pay for it, which I will if absoluely necessary. It is my firm assumption that any hotel I choose to check into has it.
But my wife couldn't get her iPhone to work. And when I tried to go online with my laptop, I got ... well, you know. "No wireless connection available." Twenty minutes went by, fiddling with that, even though you knew it was futile.
The front desk swore the Wi Fi was up, but quickly provided a phone number to call at some unnamed Internet service provider, at some call center, somewhere in the world. The single phone in the room was situated on a nightstand 15 feet from the desk, by the way.
My wife, far more patient and infinitely more gracious than I, generously spent 15 minutes on the phone in the usual Kabuki tech-support theater, in which the person on the other end pretends to believe and insists that the Wi Fi service is available, despite compelling evidence to the contrary. Obviously, it was the laptop that was at fault -- even though this same laptop has performed instantly in recent years to fetch a Wi Fi connection at home near New York, out in the Sonoran desert, all over the U.S., in Europe and in India, in South America -- and even on airplanes at 35,000 feet.
Finally, after much to-and-fro, a tentative solution. A "wireless bridge" must be required. Where to find such a thing? Well, the front desk -- which had insisted the wireless connection was up and running, and never mentioned any need for this wireless bridge -- had just such a device on hand! Down I went to sign for this miracle of half-assed patchwork technology.
Voila, a shaky Internet connection was finally established. And it took only an hour and a quarter of a busy Friday!
Dear Hampton Inns management: As you well know, a reliable Internet connection is crucial to many guests, especially your business-traveler clientele. As I well know, it is a brand standard for Hampton, which both my wife and I regard generally as the best mid-priced hotel brand in the country.
Having to spend an hour and a quarter to get online because a hotel owner hasn't put out the money to ensure that the Wi-Fi works throughout the building is not acceptable.
So Hampton Inns, please note. If you cannot guarantee me a reliable, easily accessible Wi-Fi connection, everywhere in your system, please tell your franchisee to advise me before check-in, and I will go somewhere else.
###
"Please close the blinds," I asked her.
Outside was grim, but the room in the Hampton Inn looked OK. On the bureau was a big new flat-screen television, and someone had spent some money refurbishing the room with nice hardwood fittings. Though the bottom sheet keep slipping off the bed to expose bare mattress during the night, the coffee-maker worked in the morning, thank God.
But I don't ever turn on the television in a hotel room. Ever. What I do is check my e-mail and go online to get some work done first thing every morning. Always. It is an absolute requirement to me that a hotel have a working high-speed Internet connection -- and nearly all of them do these days, even if you have to pay for it, which I will if absoluely necessary. It is my firm assumption that any hotel I choose to check into has it.
But my wife couldn't get her iPhone to work. And when I tried to go online with my laptop, I got ... well, you know. "No wireless connection available." Twenty minutes went by, fiddling with that, even though you knew it was futile.
The front desk swore the Wi Fi was up, but quickly provided a phone number to call at some unnamed Internet service provider, at some call center, somewhere in the world. The single phone in the room was situated on a nightstand 15 feet from the desk, by the way.
My wife, far more patient and infinitely more gracious than I, generously spent 15 minutes on the phone in the usual Kabuki tech-support theater, in which the person on the other end pretends to believe and insists that the Wi Fi service is available, despite compelling evidence to the contrary. Obviously, it was the laptop that was at fault -- even though this same laptop has performed instantly in recent years to fetch a Wi Fi connection at home near New York, out in the Sonoran desert, all over the U.S., in Europe and in India, in South America -- and even on airplanes at 35,000 feet.
Finally, after much to-and-fro, a tentative solution. A "wireless bridge" must be required. Where to find such a thing? Well, the front desk -- which had insisted the wireless connection was up and running, and never mentioned any need for this wireless bridge -- had just such a device on hand! Down I went to sign for this miracle of half-assed patchwork technology.
Voila, a shaky Internet connection was finally established. And it took only an hour and a quarter of a busy Friday!
Dear Hampton Inns management: As you well know, a reliable Internet connection is crucial to many guests, especially your business-traveler clientele. As I well know, it is a brand standard for Hampton, which both my wife and I regard generally as the best mid-priced hotel brand in the country.
Having to spend an hour and a quarter to get online because a hotel owner hasn't put out the money to ensure that the Wi-Fi works throughout the building is not acceptable.
So Hampton Inns, please note. If you cannot guarantee me a reliable, easily accessible Wi-Fi connection, everywhere in your system, please tell your franchisee to advise me before check-in, and I will go somewhere else.
###
Thursday, November 26, 2009
More Debunking of Holiday-Travel Hooey
I've been ridiculing all of those media knee-jerk stories about the "Thanksgiving crush" in air travel, noting that the total number of flights are down (by over 5 percent this year compared with last year's Thanksgiving holiday; by more than 20 percent compared with 2000). Not only that, but flights have been averaging 83-84 percent full loads for months -- and over 80 percent for more than a year. At those load factors, nearly every flight is packed full and has been for a long time.
So in the air, the Thanksgiving travel period is overblown as a story. The main difference is that the ratio of business travelers to leisure travelers changes. More leisure travelers hit the system while business travel routinely declines. But the same thing also occurs during the peak summer periods. Also, keep in mind that all business travelers are also leisure travelers at times.
Now comes Carl Bialik, who writes an excellent column called "The Numbers Guy" in the Wall Street Journal. The column uses actual numbers and real data (eeeek!) to evaluate various airy claims -- like the Thanksgiving air-travel hype.
Writes Bialik: "In fact, no day last November figured in the top 220 out of the 366 days in 2008, based on the number of flights reported by airlines to the Department of Transportation. ... November hasn't had a day in the top 35 most-traveled in years, according to DOT figures, which track the daily number of flights, not passengers. Instead, most of the busiest days for U.S. airports hit during the summer, when school is out."
###
Wednesday, November 25, 2009
More Pointless Security Theater
Janet Napolitano, the Homeland Security Secretary, went to an airport today for a pointless stunt, "helping" to screen travelers.
Here's the video.
The T.S.A. has been operating without a permanent director since January, by the way.
UPDATE: Oh, and while Napolitano was preparing for her publicity stunt, the Secret Service (a division of Homeland Security) evidently allowed two uninvited gate-crashing bozos to sneak into the president's State Dinner the other night.
###
Here's the video.
The T.S.A. has been operating without a permanent director since January, by the way.
UPDATE: Oh, and while Napolitano was preparing for her publicity stunt, the Secret Service (a division of Homeland Security) evidently allowed two uninvited gate-crashing bozos to sneak into the president's State Dinner the other night.
###
Green Skies, Nothin' But Green Skies ...
I'm looking at Flightstats.com and the FAA traffic site, with the online maps showing real-time airline flight delays today, and green dots mark most of the nation's airports. Green dots mean, no significant delays. The only problems I see are some slight routine delays caused by low clouds in the New York area. {Update: 6 p.m. -- And some delays in South Florida because of thunderstorms, not heavy traffic.}
Will all of those people hyping the usual holiday travel-hysteria follow up on reality? Place yer bets.
The Air Transport Association predicted that Thanksgiving holiday air travel would be off 4 percent this year -- at a time when domestic airline capacity is five percent less than it was this time last year.
That math means, planes are mostly all full. But the system has been running at well over 80 percent load factors -- the percentage of seats filled by paying customers -- for over a year now. At 80+ percent systemwide, most flights are full.
I've had to deflect several media calls in the last few days asking for comments on the Thanksgiving crush. Sorry, I've had to say, I don't see one. You can hear the caller deflate at the idea that facts could get in the way of the usual knee-jerk holiday stories.
Yep. The airplanes are full. They were last week, too, and the week before that ...
###
Will all of those people hyping the usual holiday travel-hysteria follow up on reality? Place yer bets.
The Air Transport Association predicted that Thanksgiving holiday air travel would be off 4 percent this year -- at a time when domestic airline capacity is five percent less than it was this time last year.
That math means, planes are mostly all full. But the system has been running at well over 80 percent load factors -- the percentage of seats filled by paying customers -- for over a year now. At 80+ percent systemwide, most flights are full.
I've had to deflect several media calls in the last few days asking for comments on the Thanksgiving crush. Sorry, I've had to say, I don't see one. You can hear the caller deflate at the idea that facts could get in the way of the usual knee-jerk holiday stories.
Yep. The airplanes are full. They were last week, too, and the week before that ...
###
Tuesday, November 24, 2009
Oops...
Unfortunate headline of the day, from a press release put out by the General Aviation Manufacturers Association, the trade group for makers of private aircraft, including business jets:
"Global Business Aviation Community Announces Commitment To Climate Change"
###
"Global Business Aviation Community Announces Commitment To Climate Change"
###
Which Airlines Offer Wi-Fi? A Useful Guide
ABC News today has a useful guide with an update on which domestic airlines offer in-flight Wi-Fi, to what degree and at what price.
My only quibble is this on the section about American Airlines: "Right now, American doesn't have any way to tell customers in advance which MD-80s will have Wi-Fi ..."
As noted here the other day, American now has a widget on its Web site that enables you to identify a Wi-Fi equipped flight 24 hours before departure.
The next big question, now that Wi-Fi is so widely available: How many passengers are actually paying to use it? So far, the "take rate," which is the term the industry uses to describe the percentage of passengers who opt to pay for Wi-Fi, remains very low, in the range of 5 to 7 percent on average, from what I hear. (The rate, of course, goes up when various promotions and sales are in effect).
You can't sustain a Wi-Fi business on those numbers.
Continental, which is slowly installing live TV, has been the odd man out so far among the major airlines on the rush to inflight Wi-Fi, and is the one to watch.
###
###
My only quibble is this on the section about American Airlines: "Right now, American doesn't have any way to tell customers in advance which MD-80s will have Wi-Fi ..."
As noted here the other day, American now has a widget on its Web site that enables you to identify a Wi-Fi equipped flight 24 hours before departure.
The next big question, now that Wi-Fi is so widely available: How many passengers are actually paying to use it? So far, the "take rate," which is the term the industry uses to describe the percentage of passengers who opt to pay for Wi-Fi, remains very low, in the range of 5 to 7 percent on average, from what I hear. (The rate, of course, goes up when various promotions and sales are in effect).
You can't sustain a Wi-Fi business on those numbers.
Continental, which is slowly installing live TV, has been the odd man out so far among the major airlines on the rush to inflight Wi-Fi, and is the one to watch.
###
###
Chuck Schumer's Confused Message on Frequent-Flier Programs
Sen. Chuck ("Do Not Get Caught Between This Guy and a TV Camera") Schumer has been spending his time on a problem that really doesn't need much solving -- people who fly so seldom that their frequent-flier miles expire -- while paying no apparent attention to one that does, the stalled-in-committee Free Speech Protection Act of 2009, of which he is a co-sponsor.
The New York Democrat went to some trouble to notify the news media of an announcement he plans -- for Sunday! -- in which he will call for the Transportation Department to investigate "complaints by consumers" (that would be, some letters to his office) that various frequent-flier programs are robbing them of accrued miles because the program rules are too confusing.
Dunno, I'm pretty easily confused when it comes to "program rules," but I can tell you without looking it up how many miles I have in each of my various frequent-flier accounts, and how many I need in two of them to qualify for a level of elite status next year.
The problem Schumer seems so eager to investigate is for those people who rack up, say,11,357 miles over many years and find that, under varying accounting rules airlines adopted in recent years to try to sort out the rats nests that are mileage accounts, X-number of those miles expire yearly if the account is inactive.
As problems go, this isn't a biggie -- not for frequent fliers.
According to the AP, "Schumer says he suspects consumers are actually paying for frequent flier programs through air fare and fees. If so, he said rules are needed to protect consumers. He's asking the Department of Transportation to review the complaints."
Right, get the DOT on the case. That will work.
It seems the media have been hooked with a holiday-story stunt:
"As the holiday travel season approaches, we cannot let airlines and credit card companies continue to fly off with hard-earned frequent flier miles," Schumer said in an announcement scheduled for Sunday. "When a consumer accumulates valuable frequent flier miles, they should not have to constantly worry that they are going to expire with little or no notification from the airline."
There are plenty of concerns about frequent-flier programs, mostly centered on Weimar Republic-style hyperinflation and its effect on true value of an earned mile. Also, all of us are a little uneasy about these silent quasi-mergers the airlines are pulling off through increasing cooperation among alliances, including schemes to merge mileage programs and dilute benefits.
Instead, Schumer seems concerned about the piddling accounts that airlines snuff out because of lack of activity. Yes, I was sorry when my Aunt Franny found out those 9,238 miles in her account were zapped because the last time she flew was on that trip to Orlando in 1997.
In fact, airlines have made it very easy to go online and figure out which awards are available and at what price in miles.
The news media, which are always suckers for these holiday-themed alerts, need to do a better job of explaining how frequent-flier programs actually work. A baloney detector, as always, is a useful tool.
Schumer, meanwhile, might better spend his time trying to pry loose that Free Speech Protection Act (S.449)he co-sponsored from the Judiciary Committee. That's the critically important bill that would prevent enforcement of those spurious foreign libel judgments against Americans on allegations that would never stand up in a U.S. court.
I've written twice to his office on that issue -- which threatens free speech in the U.S. and affects not just writers and journalists (including bloggers), but also academics, policy- makers, travel reviewers, scientists publishing research and even casual users of social media.
I've had not a word in reply from Schumer. The Free Speech Protection Act of 2009, alas, has no cheap holiday angle. And writing about it requires more than reacting to a press release.
###
Monday, November 23, 2009
Airline Revenues Keep Tanking, Despite Added Fees
Passenger revenue for U.S. airlines was down 15 percent in October compared with October 2008, despite all of those extra fees being slapped on, and despite lower costs.
The Air Transport Association reported the figures today, indicating that the plight of domestic airlines is not getting better. Something, as I keep saying here, has to give.
The ATA said the October decline was caused "primarily by the 11th consecutive month of ticket price declines." The average domestic yield was down 12.9 percent, and down 14.4 percent on transatlantic flights, where the drop-off in revenue from business-class fares has been profound. Revenues dropped 17.3 percent on Latin American flights and 17.8 percent on transpacific flights.
The trade group CEO James May said that "pressure to generate revenue will remain intense for the forseeable future."
###
The Air Transport Association reported the figures today, indicating that the plight of domestic airlines is not getting better. Something, as I keep saying here, has to give.
The ATA said the October decline was caused "primarily by the 11th consecutive month of ticket price declines." The average domestic yield was down 12.9 percent, and down 14.4 percent on transatlantic flights, where the drop-off in revenue from business-class fares has been profound. Revenues dropped 17.3 percent on Latin American flights and 17.8 percent on transpacific flights.
The trade group CEO James May said that "pressure to generate revenue will remain intense for the forseeable future."
###
Friday, November 20, 2009
Typical Friday Airline Rush Hours. Morning and Evening
Ever wonder how things can get so messed up so fast when there's a glitch in air-traffic control or a bad-weather problem east of the Mississippi?
Top picture, from Flightexplorer.com, is a snap-image of routine, typical Friday air traffic in the U.S. at just before 6 p.m. today Eastern time. (Click to enlarge on both pictures).
Bottom: How the system looked as the East Coast rush-hour was underway at 7:48 a.m. this morning.
Warning: FlightExplorer.com is addictive. You could waste hours fiddling around with it.
###
Thursday, November 19, 2009
New American Airlines Widget Flags Wi-Fi Equipped Flights
The American Airlines Web site now has a Wi-Fi widget that lets customers identify Wi-Fi-equipped flights 24 hours before departure.
You enter your flight number or select your flight's departure airport from a drop- down menu to find out if your flight is scheduled on a Wi-Fi-equipped plane.
American has the Aircell Gogo Wi-Fi system on 165 of the 620 airplanes in its mainline fleet -- 150 MD-80s and 15 Boeing 767-200s. The Gogo system is land-based and isn't offered on international flights.
In August 2008, American became the first U.S. airline to launch the Gogo service, but Delta Air Lines now offers the service on more flights than American. By the end of the year, Delta plans to offer the service on 300 mainline domestic aircraft.
Other airlines with Gogo service are Virgin America and AirTran, which have it on all flights, and United, which offers it on some New York-Los Angeles and New York-San Francisco flights.
###
You enter your flight number or select your flight's departure airport from a drop- down menu to find out if your flight is scheduled on a Wi-Fi-equipped plane.
American has the Aircell Gogo Wi-Fi system on 165 of the 620 airplanes in its mainline fleet -- 150 MD-80s and 15 Boeing 767-200s. The Gogo system is land-based and isn't offered on international flights.
In August 2008, American became the first U.S. airline to launch the Gogo service, but Delta Air Lines now offers the service on more flights than American. By the end of the year, Delta plans to offer the service on 300 mainline domestic aircraft.
Other airlines with Gogo service are Virgin America and AirTran, which have it on all flights, and United, which offers it on some New York-Los Angeles and New York-San Francisco flights.
###
Flight Delays Today Caused By FAA Computer Problems
Flight delays are expected all day because of an FAA computer-network problem that first affected Atlanta and then started fanning out to other hubs.
The FAA said the computer problem was fixed by mid-morning. However, the domino effect of flight delays is expected to continue into this afternoon.
The National Air Traffic Controllers Association issued this update late this morning, and said "it will take many hours for the system to catch up."
As of 9:30 a.m. eastern time, Atlanta, Dulles and Newark airports were all reporting mounting delays. The FAA attributed the delays at each of those airports to its equipment problems. As the problem with the FAA computer flight-schedule systems spread, Chicago O'Hare was reporting above-average delays.
Here's a useful story online this morning in the Atlanta Journal-Constitution newspaper.
If you're traveling later today, check ahead.
###
The FAA said the computer problem was fixed by mid-morning. However, the domino effect of flight delays is expected to continue into this afternoon.
The National Air Traffic Controllers Association issued this update late this morning, and said "it will take many hours for the system to catch up."
As of 9:30 a.m. eastern time, Atlanta, Dulles and Newark airports were all reporting mounting delays. The FAA attributed the delays at each of those airports to its equipment problems. As the problem with the FAA computer flight-schedule systems spread, Chicago O'Hare was reporting above-average delays.
Here's a useful story online this morning in the Atlanta Journal-Constitution newspaper.
If you're traveling later today, check ahead.
###
Wednesday, November 18, 2009
AirTran Slapping Ads on Seats For Your Viewing Pleasure
AirTran proudly announced plans to outfit all of its 138 Boeing 737s and 717s with seat-back advertising. Actually, the headline on the statement said "unveiled."
Come on, folks! I know everybody needs to boost revenue, but is this really customer service -- or just more ads in your face?
From AirTran's unveiling announcement:
"During the next two weeks, each seat will be outfitted with a 2 1/2 [by] 1/2 x 9 inch, easily-changeable, full-color, advertisement. Mother Nature Network is the first advertising partner, offering a chance to win a seven-night, deluxe cruise on board Royal Caribbean's Oasis of the Seas.
"'We are pleased to be able to offer exclusive deals and other promotions to our customers through this unique medium," said Tad Hutcheson, AirTran Airways' vice president of marketing and sales. "We have gone to great lengths to present these advertisements in a tasteful, unobtrusive way that we believe customers will enjoy.'"
"This new advertising forum will increase ancillary revenue for the company and joins existing onboard advertising, including: GO, AirTran's award-winning in-flight magazine, seat pocket advertising, advertising on catering items like napkins and flight attendant announcements.
"Unlike other in-cabin advertisements, these messages will be fully visible to passengers throughout the boarding, taxi, takeoff, landing, and deplaning phases, offering companies a unique opportunity to reach consumers for periods ranging from a minimum of approximately 40 minutes to several hours depending on the length of the flight," AirTran's announcement said.
I guess.
###
Come on, folks! I know everybody needs to boost revenue, but is this really customer service -- or just more ads in your face?
From AirTran's unveiling announcement:
"During the next two weeks, each seat will be outfitted with a 2 1/2 [by] 1/2 x 9 inch, easily-changeable, full-color, advertisement. Mother Nature Network is the first advertising partner, offering a chance to win a seven-night, deluxe cruise on board Royal Caribbean's Oasis of the Seas.
"'We are pleased to be able to offer exclusive deals and other promotions to our customers through this unique medium," said Tad Hutcheson, AirTran Airways' vice president of marketing and sales. "We have gone to great lengths to present these advertisements in a tasteful, unobtrusive way that we believe customers will enjoy.'"
"This new advertising forum will increase ancillary revenue for the company and joins existing onboard advertising, including: GO, AirTran's award-winning in-flight magazine, seat pocket advertising, advertising on catering items like napkins and flight attendant announcements.
"Unlike other in-cabin advertisements, these messages will be fully visible to passengers throughout the boarding, taxi, takeoff, landing, and deplaning phases, offering companies a unique opportunity to reach consumers for periods ranging from a minimum of approximately 40 minutes to several hours depending on the length of the flight," AirTran's announcement said.
I guess.
###
New Pressure on U.S. Pilots in Brazil
It's largely forgotten in the U.S., but the two American pilots who safely brought the Legacy 600 business jet down in the Amazon three years ago after a horrific mid-air collision at 37,000 feet with a Brazilian airliner remain on criminal trial, in absentia, in Brazil. The charges carry prison sentences in the crash, which killed 154 on the Brazilian airliner while all seven on the American business jet survived.
The ad hoc organization directed by trial lawyers for relatives of victims of the accident is now demanding, after a meeting in the Brazilian capital, that the U.S. government revoke the pilots licenses of the two Americans, Joe Lepore and Jan Paladino, who were employed by the Long Island business-jet operator Excelaire at the time of the accident on Sept. 29, 2006.
Lepore remains a pilot for Excelaire. Paladino left Excelaire more than a year ago for a job with American Airlines.
According to a report in EPTV Globo (translation by Richard Pedicini in Sao Paulo), "The association wants to ask the American government for the pulling of the two Legacy pilots' flight permits. For this, they count on the support of the congressmen on the House Committee for Travel and Transportation. The request will also be sent to the American agency that controls aviation. [My note: The F.A.A.]
"In the meeting, the committee delivered the document of support for the association with the signatures of 232 congressmen and 41 senators. It will be delivered in the U.S.A. ... this year. No criminal trial involving the Gol accident has yet finished."
There's obviously no chance that the F.A.A. would acquiesce to a demand like this in a foreign accident investigation that has been so fraught with controversy and charges of a cover-up. Rather, the demand appears to be part of a tactic to re-ignite public emotion and xenophobia over the case, as the pilots' trial proceeds in a regional Amazon court.
Last year, the U.S. National Transportation Safety Board concluded that the probable cause of the crash was operational and systemic errors by Brazilian air traffic control, which had both aircraft flying at the same altitude in the same flight path in a head-on collision course over the central Amazon. The N.T.S.B. was a part of the investigation in Brazil because a U.S. plane was involved.
The Brazilian military, which operates air-traffic control in that country, concluded that while some air-traffic control errors were made, the American pilots were primarily to blame because of a failure of the Legacy's transponder, a piece of cockpit equipment that signals a plane's location and triggers an anti-collision alert that would have been the last possible chance to avert the disaster.
At the time of the crash, many international pilots said that Amazon air space was well-known for radar and radio dead zones, and that Brazilian air traffic control was known for poor communications, including a lack of adequate English-language skills by some controllers.
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The ad hoc organization directed by trial lawyers for relatives of victims of the accident is now demanding, after a meeting in the Brazilian capital, that the U.S. government revoke the pilots licenses of the two Americans, Joe Lepore and Jan Paladino, who were employed by the Long Island business-jet operator Excelaire at the time of the accident on Sept. 29, 2006.
Lepore remains a pilot for Excelaire. Paladino left Excelaire more than a year ago for a job with American Airlines.
According to a report in EPTV Globo (translation by Richard Pedicini in Sao Paulo), "The association wants to ask the American government for the pulling of the two Legacy pilots' flight permits. For this, they count on the support of the congressmen on the House Committee for Travel and Transportation. The request will also be sent to the American agency that controls aviation. [My note: The F.A.A.]
"In the meeting, the committee delivered the document of support for the association with the signatures of 232 congressmen and 41 senators. It will be delivered in the U.S.A. ... this year. No criminal trial involving the Gol accident has yet finished."
There's obviously no chance that the F.A.A. would acquiesce to a demand like this in a foreign accident investigation that has been so fraught with controversy and charges of a cover-up. Rather, the demand appears to be part of a tactic to re-ignite public emotion and xenophobia over the case, as the pilots' trial proceeds in a regional Amazon court.
Last year, the U.S. National Transportation Safety Board concluded that the probable cause of the crash was operational and systemic errors by Brazilian air traffic control, which had both aircraft flying at the same altitude in the same flight path in a head-on collision course over the central Amazon. The N.T.S.B. was a part of the investigation in Brazil because a U.S. plane was involved.
The Brazilian military, which operates air-traffic control in that country, concluded that while some air-traffic control errors were made, the American pilots were primarily to blame because of a failure of the Legacy's transponder, a piece of cockpit equipment that signals a plane's location and triggers an anti-collision alert that would have been the last possible chance to avert the disaster.
At the time of the crash, many international pilots said that Amazon air space was well-known for radar and radio dead zones, and that Brazilian air traffic control was known for poor communications, including a lack of adequate English-language skills by some controllers.
###
Transcript and Audio: The TSA's Third-Degree Interrogation of Steve Bierfeldt
There's been a lot of interest in the case of Steve Bierfeldt, a treasurer and development officer for a political group affiliated with the 2008 presidential candidate Ron Paul. Last week, the TSA backed down in this case after the ACLU filed suit.
Late last March, Bierfeldt was detained at TSA security at the St. Louis airport and given the heavy-handed third-degree by TSA screeners and two local cops. The reason: Bierfeldt -- returning home to Virginia from a campaign fundraiser -- had a box with $4,700 in cash packed (in plain sight) in his carry-on. (The cash was campaign donations and proceeds from the sale of t-shirts, books and other political material that Bierfeldt was routinely carrying as part of his job.)
Carrying a significant amount of cash is 1. Not illegal. 2. None of the screeners' official business, once they have determined that the cash is not hiding, say, a razor blade or other weapon. In fact, it's not even the business of a real police officer, unless that officer has determined that there is reasonable and probable cause to suspect a crime.
Bierfeldt politely declined to explain to the screeners why he had the cash, which was entirely within his legal rights. Because of this, he was marched off to a windowless interrogation room for a third-degree type interrogation session that lasted more than 20 minutes. But Bierfeldt had his iPhone with him. The interrogators were unaware that he was recording the entire ugly session.
The ACLU later sued the TSA on Bierfeldt's behalf. The suit was dropped last week after the TSA issued to screeners new guidelines that basically reminded them that their job is to protect air-travel safety by looking for weapons and explosives and verifying passengers' IDs.
Reading the transcript of the conversation, as recorded by Bierfeldt and later appended to court papers by the TSA, is the only way to get a full understanding of how out-of-line some screeners can get.
Via the ACLU Web site, here's a link to the .pdf that has the full transcript of the recording Bierfeldt made of the session. Note: At the top of the .pdf document is the affidavit by Ron Bardmass, the screener-supervisor who was Bierfeld's main questioner at the table -- where two other TSA officers and two local cops also were present. To see the actual minute-by-minute transcript, scroll down past Bardmass's affidavit to Attachment 1.
And here's a link to the audio recording Bierfeldt made.
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Tuesday, November 17, 2009
American, United Flight Attendants in Informational Picketing Wednesday at LGA, LAX, ORD, DCA, SFO, BOS
You may see flight attendants picketing at several big airports tomorrow. It's not a job action, but rather what the flight attendants unions call a "mock strike." United Airlines flight attendants are showing support for American Airlines flight attendants over the usual issues: pay and benefit cuts, lousy working conditions, all those promises unkept.
Following is a statement this afternoon from the United flight attendants union:
***
Chicago – United Airlines flight attendant members of the Association of Flight Attendants-CWA, AFL-CIO (AFA-CWA) will join members of the Association of Professional Flight Attendants (APFA) at American Airlines on the picket line at airports around the country tomorrow. While American flight attendants conduct a mock strike and walk the picket line, United flight attendants will join them in solidarity for a fair contract and coordinated efforts to lift the standard for flight attendants across the industry.
"This may be a mock strike but the issues we share with our colleagues at American are all too real," said Greg Davidowitch, president of the AFA-CWA at United Airlines. "We are standing together for improvements in pay and working conditions. If management does not agree to new contracts, then the next strike won't be a mock strike."
Both United and American flight attendants shouldered deep concessions to help their airlines turn around during United’s bankruptcy and American’s efforts to avoid Chapter 11. Flight attendants have suffered the effects of huge cuts to pay, benefits and retirement while working longer hours away from their families for nearly a decade. Now the flight attendant union members are standing together to rebuild their career by negotiating fair contracts at each airline with improvements in pay, health care, retirement and quality of work life.
AFA-CWA flight attendants will join the picket line tomorrow, November 18th, in locations where United and American both have flight attendant bases. These locations are: Boston Logan International Airport from 11:00 am – 2:00 pm local time; Chicago O’Hare from 10:00 am – 3:00 pm local time; Los Angeles International Airport from 11:00 am – 2:00 pm local time; New York LaGuardia Airport from 11:00 am – 2:00 pm local time; San Francisco International Airport from 7:00 am – 2:00 pm local time; and Washington National Airport from 11:00 am – 2:00 pm local time."
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Following is a statement this afternoon from the United flight attendants union:
***
Chicago – United Airlines flight attendant members of the Association of Flight Attendants-CWA, AFL-CIO (AFA-CWA) will join members of the Association of Professional Flight Attendants (APFA) at American Airlines on the picket line at airports around the country tomorrow. While American flight attendants conduct a mock strike and walk the picket line, United flight attendants will join them in solidarity for a fair contract and coordinated efforts to lift the standard for flight attendants across the industry.
"This may be a mock strike but the issues we share with our colleagues at American are all too real," said Greg Davidowitch, president of the AFA-CWA at United Airlines. "We are standing together for improvements in pay and working conditions. If management does not agree to new contracts, then the next strike won't be a mock strike."
Both United and American flight attendants shouldered deep concessions to help their airlines turn around during United’s bankruptcy and American’s efforts to avoid Chapter 11. Flight attendants have suffered the effects of huge cuts to pay, benefits and retirement while working longer hours away from their families for nearly a decade. Now the flight attendant union members are standing together to rebuild their career by negotiating fair contracts at each airline with improvements in pay, health care, retirement and quality of work life.
AFA-CWA flight attendants will join the picket line tomorrow, November 18th, in locations where United and American both have flight attendant bases. These locations are: Boston Logan International Airport from 11:00 am – 2:00 pm local time; Chicago O’Hare from 10:00 am – 3:00 pm local time; Los Angeles International Airport from 11:00 am – 2:00 pm local time; New York LaGuardia Airport from 11:00 am – 2:00 pm local time; San Francisco International Airport from 7:00 am – 2:00 pm local time; and Washington National Airport from 11:00 am – 2:00 pm local time."
###
Edging Closer, United, Continental in Reciprocal Agreement on Elite-Status Upgrades
I'll leave it to you to read the tea leaves on this latest bit of kissy-face between United and Continental, which arrives this afternoon over the electronic transom:
"United Airlines and Continental Airlines today announced that members of each carrier’s frequent flier program who have earned elite status will receive unlimited, complimentary domestic upgrades on flights operated by both airlines when space is available.
"Continental’s elite-level frequent flyers also will have complimentary access to United’s Economy Plus seating, offering additional legroom near the front of the Economy cabin. United’s elite-level frequent flyers will have complimentary access to Continental’s Premium Seating as well.
"These new benefits will begin to roll out in mid-2010.
"Unlimited domestic upgrades and preferred economy class seating for elite-level frequent flier members are the latest additions to the suite of benefits available to United and Continental customers since the two carriers announced a wide-ranging global partnership in June 2008 and since Continental joined the Star Alliance Oct. 27 – benefits that include new access to dozens of cities around the world, recognition of elite status, and the ability to accrue and redeem miles on each other’s flights."
###
"United Airlines and Continental Airlines today announced that members of each carrier’s frequent flier program who have earned elite status will receive unlimited, complimentary domestic upgrades on flights operated by both airlines when space is available.
"Continental’s elite-level frequent flyers also will have complimentary access to United’s Economy Plus seating, offering additional legroom near the front of the Economy cabin. United’s elite-level frequent flyers will have complimentary access to Continental’s Premium Seating as well.
"These new benefits will begin to roll out in mid-2010.
"Unlimited domestic upgrades and preferred economy class seating for elite-level frequent flier members are the latest additions to the suite of benefits available to United and Continental customers since the two carriers announced a wide-ranging global partnership in June 2008 and since Continental joined the Star Alliance Oct. 27 – benefits that include new access to dozens of cities around the world, recognition of elite status, and the ability to accrue and redeem miles on each other’s flights."
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'SeatGuru' Picks 5 'Top' Airports ... Miami? Las Vegas? ... Really??
I take online ratings reviews with the usual big bolder of salt, but SeatGuru.com really is stretching my salt-tolerance today with an announcement of its choice for the five top airports "to be stuck at" if you experience flight delays over the holidays. (Oh, the old holiday flight delays twist, even though flight delays have been dropping for a year and holiday travel is widely expected to be well off from previous levels).
Are you ready for this? SeatGuru founder Matt Daimler says, "We've picked these airports because of their amenities and attractions designed to help travelers relax and be entertained and pampered during any unfortunate, extended layovers."
Its "Top Five" Airports:
San Francisco ("Really? Number One?"); Salt Lake City ("Hey, can I get a drink here?"); Portland; Las Vegas McCarran ("Really? Number Four?") and ... wait for it: Miami!
Yes, Miami. Seriously.
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Are you ready for this? SeatGuru founder Matt Daimler says, "We've picked these airports because of their amenities and attractions designed to help travelers relax and be entertained and pampered during any unfortunate, extended layovers."
Its "Top Five" Airports:
San Francisco ("Really? Number One?"); Salt Lake City ("Hey, can I get a drink here?"); Portland; Las Vegas McCarran ("Really? Number Four?") and ... wait for it: Miami!
Yes, Miami. Seriously.
###
International Premium Traffic Plunges Again; U.S. Premium Traffic Also Off Sharply
The very big bet that airlines made on robust or at least resilient premium traffic on international routes is looking worse and worse. There's a word to describe the state of all of those fancy first-class and especially business-class seats over the oceans: Glut.
Continuing a year-long trend, premium traffic on international flights fell again in September -- by 13.9 percent -- over September 2008, the International Air Transport Association said today. Mostly reflecting steep discounts airlines have been forced to make in their front cabins, revenues declined 27 percent from September 2008.
North American airlines (U.S. airlines plus Canadian) reported a 10.7 percent drop in premium international traffic. If you discount the 26.9 percent drop in premium on the shorter-haul and relatively insignificent "within Europe" market, North American airlines accounted for most of the weakness.
Economy travel actually improved in the "within Europe" short- and medium-haul market, indicating that European business travelers who once flew business-class or first have switched to coach.
But a 14.5 percent decline in premium-class demand across the Atlantic likely reflects "weaker developments in the U.S. and UK economies" that caused a net decline in transatlantic business travel in any class, IATA said.
In the domestic U.S. market, business travelers hoping to score upgrades might take heart from the 20.4 percent decline in domestic U.S. premium-class demand within North America.
On the other hand, domestic airlines continue to slash capacity and reduce schedules, keeping planes full.
And, of course, with all of those double-miles-per-trips promotions on elite-status qualifying miles this year, there are going to be a lot more high-status fliers lined up for those upgrades.
Next year, platinum will be the new gold; gold will be the new silver. And silver? Good luck!
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Continuing a year-long trend, premium traffic on international flights fell again in September -- by 13.9 percent -- over September 2008, the International Air Transport Association said today. Mostly reflecting steep discounts airlines have been forced to make in their front cabins, revenues declined 27 percent from September 2008.
North American airlines (U.S. airlines plus Canadian) reported a 10.7 percent drop in premium international traffic. If you discount the 26.9 percent drop in premium on the shorter-haul and relatively insignificent "within Europe" market, North American airlines accounted for most of the weakness.
Economy travel actually improved in the "within Europe" short- and medium-haul market, indicating that European business travelers who once flew business-class or first have switched to coach.
But a 14.5 percent decline in premium-class demand across the Atlantic likely reflects "weaker developments in the U.S. and UK economies" that caused a net decline in transatlantic business travel in any class, IATA said.
In the domestic U.S. market, business travelers hoping to score upgrades might take heart from the 20.4 percent decline in domestic U.S. premium-class demand within North America.
On the other hand, domestic airlines continue to slash capacity and reduce schedules, keeping planes full.
And, of course, with all of those double-miles-per-trips promotions on elite-status qualifying miles this year, there are going to be a lot more high-status fliers lined up for those upgrades.
Next year, platinum will be the new gold; gold will be the new silver. And silver? Good luck!
###
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