Well I guess we now have a clear answer on whether airlines will preemptively cancel large numbers of flights to avoid new penalties for stranding passengers on planes awaiting takeoff as the weather forecast turns bad.
You betcha they will. Look at what's happened in Atlanta.
At the Atlanta airport today, half of the 2,100 scheduled departures and arrivals have been canceled. Ignore current media reports saying that "hundreds" of flights have been canceled at Atlanta. The number is over 1,000.
And the weather isn't even expected to turn bad there till tonight. After sunset, it will be icy, but not very snowy, according to this update in the Atlanta Journal-Constitution this morning: "Snow accumulations up to an inch may stick in Atlanta ..." [As of Saturday mid-afternoon, incidentally, the same Atlanta Journal-Constitution is evidently unaware of the rather alarming number of preemptive cancellations at the local airport, and instead dishes up a figure from yesterday. What, you want local reporting on a holiday?]
Incidentally, Delta Air Lines accounts for the vast majority of the cancellations today in Atlanta, its main hub. Delta itself scrubbed about 650 of its flights (including 328 of its 495 scheduled departures), and Atlantic Southeast Airlines, the regional carrier that operates most of the Delta Connection flights out of Atlanta, canceled 252 departures and arrivals. [My information comes from the always-invaluable Web site FlightStats.com.]
In April, new federal rules took effect to address the problem of airlines stranding passengers for long periods of time on idled planes on runways and aprons waiting to take off (or diverted from elsewhere) in bad weather. The rules set a fine of up to $27,500 per passenger for airlines that strand passengers without a very defensible reason for over three hours.
Problem solved. Tarmac delays exceeding three hours, which once numbered in the hundreds per month, have now just about disappeared. Problem introduced: Airlines have hair-triggers on the cancellation gun when even the threat of bad weather appears.
Meanwhile, a big storm is in fact looming for the East Coast. Some media weather reporters are dizzy with the usual hysteria, tossing out words like "monster storm" and "nightmare." (That's usin' them action words, AccuWeather!) But yep, it sure does look like it's gonna snow and blow on the eastern seaboard tomorrow. Here's a CNN report.
If you're flying, check ahead and be prepared for flight cancellations from Philly to Boston. Right now, flight cancellations are minimal at the airports on the Washington-to-Boston seaboard, but that could change in a hurry later today. We'll see if the Delta-Atlanta precedent is followed elsewhere.
###
Saturday, December 25, 2010
Wednesday, December 22, 2010
A Christmas Story From Arizona

I live in Tucson, in southern Arizona. Tucson is the anti-Phoenix in many ways -- not that there is anything especially bad about Phoenix except the state politicians and the developers. Tucson has its rapacious developers, but they don't always get their way. Tucson is good on things like water use (it isn't covered with golf courses and a lot of people resist the impulse to plaster the Sonoran desert with grass). Tucson keeps the streetlamps and other outdoor lights down low at night so you can see the stars in the sky.
Tucson still has an Old West feel to it, and retains the best of an old Mexican culture. Basically, people in Tucson are laid-back, friendly, overtly courteous. Men here hold doors in stores ... even for other men. Strangers speak nicely to one another. Except when the snowbirds arrive, drivers are kind. In general, it's the kind of culture where someone might shoot you, but only assuming you actually need shootin'; otherwise, people here generally give others a lot of slack and the benefit of the doubt. Civility is a civic virtue here.
That said, here's the story. Having grown up in a big city (Philadelphia) and having worked for 25 years in another (New York), I remain a little wary of lunatics you might encounter on the street. But you seldom see them in Tucson.
Yesterday, I drove to the library out here in my end of town by the Rincon Mountains. As I was turning off my ignition, I noticed striding across the parking lot a tall man wearing a flowing white gown that came down to his ankles, sandals, and a long white turban. He was carrying a big walking stick and (red-alert for lunatic-sightings), a shopping bag. He was walking with great purpose toward the library building.
This oughta be good, I thought. I waited till he passed before getting out of my car so I could keep my eye on him. I stayed about 30 feet behind him. As I said, you don't see a lot of street-nuts here, but street-nuts are usually harmless. This guy seemed a lot more focused in his stride than your typical street schizophrenic.
It was a warm day here in the desert, so the gown and turban seemed especially excessive. I'm not someone who over-reacts to perceived threats, but I do have an old street-reporter's cop-like sense of potential trouble. This character and his shopping bag seemed to warrant at least some observation.
He passed into the shaded plaza by the library, where there are two drop-bins to return library materials. I came up next to him and as I was sliding my books into the return chute I noticed that he was putting things that were not books into the adjacent bin.
So I turned and gave him a very good look-over that would be considered rude in most places. What he was sliding into the chute were childrens' DVDs. One, I saw, was "Shrek."
The man caught my eye, smiled, and said, "How are ya?"
"Good, how are you?" I replied. Oops, I could now see that he was a perfectly pleasant and decent fellow.
But why the get-up and the big walking stick? He obviously read my mind.
"Oh," he said, "I play one of the three kings every year at the Living Nativity Scene over at the Baptist church. It's my lunch hour and I thought I'd run over to the library and return my kids' movies."
Assumptions dashed, privately chastised, I wished the man a very Merry Christmas. And I say the same to you.
###
Monday, December 20, 2010
Heathrow Operations Curtailed Into Wednesday; Backups and Delays Will Continue Through Christmas
There's mounting outrage in Britain over the way passengers have been treated while stranded at airports during the severe winter weather that has disrupted air travel in Western Europe. Heathrow Airport, with massive route connections that span the world, was basically shut all weekend and still has not been able to resume anything close to normal operations.
The media are starting to catch up with the story of the misery passengers are encountering and the anger that's building as airports like Heathrow struggle, evidently not very successfully, to accommodate stranded people. Here's a report in the Telegraph newspaper today in London.
And here's a timely and comprehensive report datelined Paris in the New York Times. Also, showing its growing online savvy, the Times has this Internet roundup of reports and videos being posted by air travelers.
The Guardian newspaper in London, meanwhile, is doing a great job live-blogging the crisis.
And here is the latest update from Heathrow as snow and freezing temperatures continue in Europe:
"We have agreed a reduced flying schedule until 0600 on Wednesday 22nd December. A maximum one-third of flights are likely to operate during this period, and passengers should anticipate further delays and cancellations in the following days and potentially beyond Christmas Day.
Passengers should not travel to Heathrow without a confirmed booking. If passengers can travel at another time then they should do so.
This limited schedule provides airlines and passengers with more clarity in order to plan which flights are taking off and which are canceled. We aim to provide passengers with better and more timely information. Airlines are currently updating which flights have been canceled and the flight information board below shows the latest available flight information. If the flight status shows 'contact airline', the flight will not be operating today. Passengers must not travel to the airport unless they have confirmed that their flight is leaving today – airline contact numbers are available here.
The government has decided to permit extra flights throughout the night at Heathrow. The northern runway at Heathrow is open and handling a limited number of arrivals and departures. Earlier in the day, we prioritized aircraft that had previously been diverted, in order to bring passengers to Heathrow and get airline crews and aircraft in the right place.
Heathrow Airport was closed over the weekend following a 5-inch snowfall in around one hour on Saturday. There have been subsequent swings in temperature, to the extent that ice built up around the aircraft parked on the ground. Heathrow is currently using every available member of staff and several hundred additional contractors have been brought in to clear the situation. BAA has also deployed additional staff ..."
Meanwhile, other major European airports are also being hard hit, with delays accumulating. Few have been as responsive as Heathrow in at least addressing the situation on their Web sites. In Paris, De Gaulle Airport (of course) is pretending that nothing amiss has occurred, with its Web page full of smiling faces. Frankfurt, at least, has a notice that the weather is causing delays, along with a real-time posting of arrivals and departures.
###
The media are starting to catch up with the story of the misery passengers are encountering and the anger that's building as airports like Heathrow struggle, evidently not very successfully, to accommodate stranded people. Here's a report in the Telegraph newspaper today in London.
And here's a timely and comprehensive report datelined Paris in the New York Times. Also, showing its growing online savvy, the Times has this Internet roundup of reports and videos being posted by air travelers.
The Guardian newspaper in London, meanwhile, is doing a great job live-blogging the crisis.
And here is the latest update from Heathrow as snow and freezing temperatures continue in Europe:
"We have agreed a reduced flying schedule until 0600 on Wednesday 22nd December. A maximum one-third of flights are likely to operate during this period, and passengers should anticipate further delays and cancellations in the following days and potentially beyond Christmas Day.
Passengers should not travel to Heathrow without a confirmed booking. If passengers can travel at another time then they should do so.
This limited schedule provides airlines and passengers with more clarity in order to plan which flights are taking off and which are canceled. We aim to provide passengers with better and more timely information. Airlines are currently updating which flights have been canceled and the flight information board below shows the latest available flight information. If the flight status shows 'contact airline', the flight will not be operating today. Passengers must not travel to the airport unless they have confirmed that their flight is leaving today – airline contact numbers are available here.
The government has decided to permit extra flights throughout the night at Heathrow. The northern runway at Heathrow is open and handling a limited number of arrivals and departures. Earlier in the day, we prioritized aircraft that had previously been diverted, in order to bring passengers to Heathrow and get airline crews and aircraft in the right place.
Heathrow Airport was closed over the weekend following a 5-inch snowfall in around one hour on Saturday. There have been subsequent swings in temperature, to the extent that ice built up around the aircraft parked on the ground. Heathrow is currently using every available member of staff and several hundred additional contractors have been brought in to clear the situation. BAA has also deployed additional staff ..."
Meanwhile, other major European airports are also being hard hit, with delays accumulating. Few have been as responsive as Heathrow in at least addressing the situation on their Web sites. In Paris, De Gaulle Airport (of course) is pretending that nothing amiss has occurred, with its Web page full of smiling faces. Frankfurt, at least, has a notice that the weather is causing delays, along with a real-time posting of arrivals and departures.
###
Sunday, December 19, 2010
Latest From Heathrow As Europe Air Mess Continues
Heathrow expects to have limited service restored tomorrow. Other airports in Europe have been operating all weekend, but are also severely hampered by snow and ice that has created huge delays and a lot of cancellations.
Here is the latest notice from Heathrow as of Sunday evening:
"Heathrow Airport will be open and operating a limited schedule of arrivals and departures from 0600 on Monday morning, but we expect further cancellations and delays in the coming days, as airlines move diverted aircraft and crew back to their normal positions and we continue to manage the impacts of the poor weather over the weekend and in the days ahead.
Passengers should not come to the airport without a confirmed booking and, if in any doubt, must consult their airlines before traveling."
And here's a BBC report on airport conditions throughout the UK.
By the way, I'd try to link to useful reports on current air-travel conditions in the rest of Europe, but the U.S. media have become so malfeasant in covering this kind of news that nothing timely or useful is available that I can find online. (CNN chooses to cover the story as a Christmas feature on some guy in Europe who's struck and wishes to be home for the holidays.) Hey, editors: We don't need your stinkin' fables. We need accurate travel-weather information, in detail, by airport, by country. This stuff is getable.
Increasingly, frustrated by the infantile trivialization of the mainstream news, many of us rely on a kind of post-modern samizdat to get relevant news. Here in the Sonoran desert, where I spent the day at a rodeo in the sun, I heard from friends -- who do in fact have a world view, with a worldwide social network -- that Geneva is a mess; the Paris airports are open but flights are badly delayed; Frankfurt is struggling back. It would be nice if the media caught onto the story, too. I mean, the roping event in Casa Grande, Arizona, is where I got at least some timely news on European travel problems this afternoon.
[UPDATE: Oh, here's a somewhat more comprehensive Reuters report from the IHT Web site, though it was posted nine hours ago.]
###
Here is the latest notice from Heathrow as of Sunday evening:
"Heathrow Airport will be open and operating a limited schedule of arrivals and departures from 0600 on Monday morning, but we expect further cancellations and delays in the coming days, as airlines move diverted aircraft and crew back to their normal positions and we continue to manage the impacts of the poor weather over the weekend and in the days ahead.
Passengers should not come to the airport without a confirmed booking and, if in any doubt, must consult their airlines before traveling."
And here's a BBC report on airport conditions throughout the UK.
By the way, I'd try to link to useful reports on current air-travel conditions in the rest of Europe, but the U.S. media have become so malfeasant in covering this kind of news that nothing timely or useful is available that I can find online. (CNN chooses to cover the story as a Christmas feature on some guy in Europe who's struck and wishes to be home for the holidays.) Hey, editors: We don't need your stinkin' fables. We need accurate travel-weather information, in detail, by airport, by country. This stuff is getable.
Increasingly, frustrated by the infantile trivialization of the mainstream news, many of us rely on a kind of post-modern samizdat to get relevant news. Here in the Sonoran desert, where I spent the day at a rodeo in the sun, I heard from friends -- who do in fact have a world view, with a worldwide social network -- that Geneva is a mess; the Paris airports are open but flights are badly delayed; Frankfurt is struggling back. It would be nice if the media caught onto the story, too. I mean, the roping event in Casa Grande, Arizona, is where I got at least some timely news on European travel problems this afternoon.
[UPDATE: Oh, here's a somewhat more comprehensive Reuters report from the IHT Web site, though it was posted nine hours ago.]
###
Snow and Ice Create Travel Chaos in Europe; Heathrow Shut Today to Arrivals
The air-train-road travel mess continues this weekend in Britain and the rest of western and northern Europe, which has been whacked by snow and freezing temperatures. Airports are a mess, and getting an alternate flight out this week is going to be a challenge if you've had a flight canceled.
Heathrow Airport, which was shut yesterday, said it will not accept arriving flights today. Backups are spreading throughout the air-travel system. There are reports that many aircraft are stranded on tarmacs at some regional airports.
Here's the report in the Guardian newspaper on conditions in Britain.
My Sunday newspapers seemed to be full of airy-fairy warmth-of-the-season holiday stories, limp features that have been sitting in some editor's drawer for months, and the usual incremental process news, and had nothing substantive on this remarkable crisis in Europe.
CNN did have a report, which began:
"On Saturday, frigid temperatures and extreme conditions pummeled Europe. From Northern Ireland to Bulgaria, blizzard conditions left airports with heavy delays or shut them entirely. Snow, ice and fog have caused travel chaos ahead of a busy holiday travel week. And severe weather could continue on Monday as another series of weather systems move in, said Met Office special forecaster Tony Burgess."
On Monday, more snow is expected in England, including some more possible accumulation in London. Below-normal temperatures are expected to continue in northern Europe.
Meanwhile, here is the statement in full from Heathrow:
"Heathrow Airport will not be accepting arrivals on Sunday, and will only manage a handful of departures as our airfield team continues to deal with the impacts of yesterday's bad weather.
No flights will operate from Terminals 1 or 4 and a limited number of departures will leave from Terminals 3 and 5. We are extremely sorry for the disruption this will cause to passengers and airlines and we stress that passengers must check with their airlines before traveling to the airport. We will provide regular updates and you can contact your airline here.
This morning, we listened carefully to the advice of our airside operations team and reluctantly judged that while Heathrow's northern runway remains clear, the change in temperature overnight led to a significant build up of ice on parking stands around the planes and this requires the airfield to remain closed until it is safe to move planes around.
We have 200 aircraft parking stands and have a team of several hundred people working to treat these airside areas and to keep passengers in the terminal as warm and as comfortable as possible while we do everything we can to get Heathrow moving.
We are removing 30 tons of snow from each stand, but the temperature remains firmly below zero and Heathrow's capacity is limited to the extent that all parking stands are occupied by aircraft, making the job of clearing and treating them more difficult.
Safety is our first priority and we hope this course of action will allow us to offer a fuller service to passengers and airlines using Heathrow tomorrow."
###
Heathrow Airport, which was shut yesterday, said it will not accept arriving flights today. Backups are spreading throughout the air-travel system. There are reports that many aircraft are stranded on tarmacs at some regional airports.
Here's the report in the Guardian newspaper on conditions in Britain.
My Sunday newspapers seemed to be full of airy-fairy warmth-of-the-season holiday stories, limp features that have been sitting in some editor's drawer for months, and the usual incremental process news, and had nothing substantive on this remarkable crisis in Europe.
CNN did have a report, which began:
"On Saturday, frigid temperatures and extreme conditions pummeled Europe. From Northern Ireland to Bulgaria, blizzard conditions left airports with heavy delays or shut them entirely. Snow, ice and fog have caused travel chaos ahead of a busy holiday travel week. And severe weather could continue on Monday as another series of weather systems move in, said Met Office special forecaster Tony Burgess."
On Monday, more snow is expected in England, including some more possible accumulation in London. Below-normal temperatures are expected to continue in northern Europe.
Meanwhile, here is the statement in full from Heathrow:
"Heathrow Airport will not be accepting arrivals on Sunday, and will only manage a handful of departures as our airfield team continues to deal with the impacts of yesterday's bad weather.
No flights will operate from Terminals 1 or 4 and a limited number of departures will leave from Terminals 3 and 5. We are extremely sorry for the disruption this will cause to passengers and airlines and we stress that passengers must check with their airlines before traveling to the airport. We will provide regular updates and you can contact your airline here.
This morning, we listened carefully to the advice of our airside operations team and reluctantly judged that while Heathrow's northern runway remains clear, the change in temperature overnight led to a significant build up of ice on parking stands around the planes and this requires the airfield to remain closed until it is safe to move planes around.
We have 200 aircraft parking stands and have a team of several hundred people working to treat these airside areas and to keep passengers in the terminal as warm and as comfortable as possible while we do everything we can to get Heathrow moving.
We are removing 30 tons of snow from each stand, but the temperature remains firmly below zero and Heathrow's capacity is limited to the extent that all parking stands are occupied by aircraft, making the job of clearing and treating them more difficult.
Safety is our first priority and we hope this course of action will allow us to offer a fuller service to passengers and airlines using Heathrow tomorrow."
###
Tuesday, December 14, 2010
The Pious of Penzance
Mile for mile, Britain probably has more truly crappy hotels with bad attitudes (outside of London) than any country in the developed world, but this one stands out for audacity. (And remember, there was a reason that Fawlty Towers was a TV hit).
A gay couple is suing a hotel near Penzance in Cornwall because said hotel, whose owners claim to be devout Christians, refused to allow them to stay.
One of the owners of the hotel, called the Chymorvah, a Mrs. Bull, said: "We accept that the Bible is the holy living word of God and we endeavor to follow that." Luckily, Mrs. Bull and the mister did not stone the sinners.
By the way, the reader-generated reviews of this joint on the always useful Tripadvisor.com site are telling.
"Sad, outdated, unfriendly," says the headline on one. Another complains about "the religious fanatics who run the place."
###
A gay couple is suing a hotel near Penzance in Cornwall because said hotel, whose owners claim to be devout Christians, refused to allow them to stay.
One of the owners of the hotel, called the Chymorvah, a Mrs. Bull, said: "We accept that the Bible is the holy living word of God and we endeavor to follow that." Luckily, Mrs. Bull and the mister did not stone the sinners.
By the way, the reader-generated reviews of this joint on the always useful Tripadvisor.com site are telling.
"Sad, outdated, unfriendly," says the headline on one. Another complains about "the religious fanatics who run the place."
###
Friday, December 10, 2010
International Growth Leads Air Travel Rebound; Load-Factors Were Highest Ever For September
Air travel has definitely rebounded as the economy improves. U.S. airlines carried 57.3 million domestic and international passengers in September, up 4.9 percent over Sept. 2009, according to the latest data from the Department of Transportation’s Bureau of Transportation Statistics (BTS).
The September jump was the largest monthly year-over-year increase since September 2007. The September 2010 passenger total was also 5.7 percent above that of two years ago in September 2008 -- but still remained 3.2 percent below the pre-recession level of September 2007, the BTS said.
The breakdown: U.S. airlines carried 4.3 percent more domestic passengers in September 2010 than in September 2009. International passengers on U.S. carriers in September 2010 increased 9.4 percent. The September 2010 load factors, 81.0 percent systemwide (79.9 percent domestic and 83.5 percent international) were the highest recorded for any September.
The top airlines in terms of traffic were Delta, which carried more domestic and international passengers than any other U.S. airline. But Southwest Airlines carried the most domestic passengers.
###
The September jump was the largest monthly year-over-year increase since September 2007. The September 2010 passenger total was also 5.7 percent above that of two years ago in September 2008 -- but still remained 3.2 percent below the pre-recession level of September 2007, the BTS said.
The breakdown: U.S. airlines carried 4.3 percent more domestic passengers in September 2010 than in September 2009. International passengers on U.S. carriers in September 2010 increased 9.4 percent. The September 2010 load factors, 81.0 percent systemwide (79.9 percent domestic and 83.5 percent international) were the highest recorded for any September.
The top airlines in terms of traffic were Delta, which carried more domestic and international passengers than any other U.S. airline. But Southwest Airlines carried the most domestic passengers.
###
Choice Hotels to Offer Wall Street Journal
In another bit of bad news for USA Today, which was once ubiquitous outside hotel-room doorways, Choice Hotels says it's chosen the Wall Street Journal as the "preferred newspaper" to offer at its 3,700 properties in North America. Choice's brands include Clarion, Cambria Suites, Comfort, Quality Inn, MainStay Suites, and Sleep Inn.
According to a statement from Dow Jones, the Journal will be delivered free to Choice Hotels guests starting New Year's Day. There was no mention of the financial arrangements or any barter deals Dow Jones might have made with Choice to get the newspapers into that pipeline, but Dow Jones has been expanding distribution of the Journal at domestic hotels over the last two years.
For decades, USA Today has been the standard free newspaper at hotels. But slippage became apparent in April 2009, when Marriott decided to stop distributing USA Today (almost always offered for free) at 2,600 Marriott-brand hotels in North America. This came after Marriott's chairman, Bill Marriott, decided that way too many of the brightly colored newspapers were being left untouched outside room doors, littering the corridors.
USA Today's parent company, Gannett, responded by claiming that only a small percentage of its circulation would be affected, like 1 percent. The media of course swallowed that.
By the way, I have nothing against Gannett's golden child USA Today, though I do still feel a slight residual pain from way back, when I was the editor in charge of investigative reporting at what was at the time a very aggressive Gannett newspaper. Aggressive, that is, until the then-fledgling USA Today began draining resources from all of the local Gannett newspapers, which were ordered to pay up and shut up.
I presciently resigned from that job after one glorious year (a few days, in fact, after Gannett had swopped down one night and fired the executive editor and the publisher, for spending too much money covering news).
OK, so a little professional residual resentment about USA Today, though I will concede that the paper aggressively covers travel-industry and travel consumer news, as well as sports. Anyway, I've always had some knowledge and a lot of interest in what I regard as the wild circulation claims that have always been made by USA Today. For one thing, I know no one who actually buys the paper, which claims to have a circulation of about 1.9 million on the five days a week on which it is published. I have always got it for free, usually from a hotel.
The gaudy founder of USA Today is a media buccaneer named Al Neuharth, who molded the Gannett company into a model of cost-efficiency, while at the same time ruining the journalistic reputations of more than a few regionally important local newspapers that had the misfortune of being acquired by Gannett. Neuharth is also the godfather of the much-hyped "Newseum" in Washington, which is positioned as a museum of journalism but which actually strikes me as a very pretty, essentially vacuous space near the Capitol, one noticable function of which seems to be serving as a venue for fancy cocktail parties tossed by media panjandra who rent the joint for regular celebrations of one another.
Neuharth, by the way, was also the cunning genius who got the whole newspaper industry to go along with his scheme to allow newspapers that are not sold at or near the cover price to be counted as paid circulation. As a result, even newspapers whose circulation claims are bolstered by a vast number of so-called bulk-sales copies that are essentially given away free (or as part of promotional barter deals with hotels and airlines) can make inflated claims about their circulation, which claims are always swallowed whole by media writers. (In the case of the Journal, which also counts a lot of bulk sales but with nowhere the egregiousness of USA Today, the rules also allow paid online subscribers to be counted as circulation.)
Since the days of Hearst and Pulitzer's battles, there have been, of course, many creative ways to hype circulation claims, by the way. For example, my local newspaper in Tucson amazes me each morning by proclaiming, on the top of its front page, that it has "238,700 readers weekdays." It escapes my comprehension how that remarkably precise number is arrived at, especially since the newspaper actually sells a mere 70,000 or so copies a day, and does not, to my knowledge, have any free circulation in the few hotels in town. I suspect this weird kind of arithmetic is still another legacy of Al Neuharth.
But I digress. The interesting news, to repeat, is that Choice Hotels has affirmed a commitment to a print newspaper, and chosen the Wall Street Journal to do so.
###
According to a statement from Dow Jones, the Journal will be delivered free to Choice Hotels guests starting New Year's Day. There was no mention of the financial arrangements or any barter deals Dow Jones might have made with Choice to get the newspapers into that pipeline, but Dow Jones has been expanding distribution of the Journal at domestic hotels over the last two years.
For decades, USA Today has been the standard free newspaper at hotels. But slippage became apparent in April 2009, when Marriott decided to stop distributing USA Today (almost always offered for free) at 2,600 Marriott-brand hotels in North America. This came after Marriott's chairman, Bill Marriott, decided that way too many of the brightly colored newspapers were being left untouched outside room doors, littering the corridors.
USA Today's parent company, Gannett, responded by claiming that only a small percentage of its circulation would be affected, like 1 percent. The media of course swallowed that.
By the way, I have nothing against Gannett's golden child USA Today, though I do still feel a slight residual pain from way back, when I was the editor in charge of investigative reporting at what was at the time a very aggressive Gannett newspaper. Aggressive, that is, until the then-fledgling USA Today began draining resources from all of the local Gannett newspapers, which were ordered to pay up and shut up.
I presciently resigned from that job after one glorious year (a few days, in fact, after Gannett had swopped down one night and fired the executive editor and the publisher, for spending too much money covering news).
OK, so a little professional residual resentment about USA Today, though I will concede that the paper aggressively covers travel-industry and travel consumer news, as well as sports. Anyway, I've always had some knowledge and a lot of interest in what I regard as the wild circulation claims that have always been made by USA Today. For one thing, I know no one who actually buys the paper, which claims to have a circulation of about 1.9 million on the five days a week on which it is published. I have always got it for free, usually from a hotel.
The gaudy founder of USA Today is a media buccaneer named Al Neuharth, who molded the Gannett company into a model of cost-efficiency, while at the same time ruining the journalistic reputations of more than a few regionally important local newspapers that had the misfortune of being acquired by Gannett. Neuharth is also the godfather of the much-hyped "Newseum" in Washington, which is positioned as a museum of journalism but which actually strikes me as a very pretty, essentially vacuous space near the Capitol, one noticable function of which seems to be serving as a venue for fancy cocktail parties tossed by media panjandra who rent the joint for regular celebrations of one another.
Neuharth, by the way, was also the cunning genius who got the whole newspaper industry to go along with his scheme to allow newspapers that are not sold at or near the cover price to be counted as paid circulation. As a result, even newspapers whose circulation claims are bolstered by a vast number of so-called bulk-sales copies that are essentially given away free (or as part of promotional barter deals with hotels and airlines) can make inflated claims about their circulation, which claims are always swallowed whole by media writers. (In the case of the Journal, which also counts a lot of bulk sales but with nowhere the egregiousness of USA Today, the rules also allow paid online subscribers to be counted as circulation.)
Since the days of Hearst and Pulitzer's battles, there have been, of course, many creative ways to hype circulation claims, by the way. For example, my local newspaper in Tucson amazes me each morning by proclaiming, on the top of its front page, that it has "238,700 readers weekdays." It escapes my comprehension how that remarkably precise number is arrived at, especially since the newspaper actually sells a mere 70,000 or so copies a day, and does not, to my knowledge, have any free circulation in the few hotels in town. I suspect this weird kind of arithmetic is still another legacy of Al Neuharth.
But I digress. The interesting news, to repeat, is that Choice Hotels has affirmed a commitment to a print newspaper, and chosen the Wall Street Journal to do so.
###
Labels:
bulk sales,
choice hotels,
usa today,
wall street journal
Wednesday, December 08, 2010
Tourist Alert NYC: King Tut Exhibit Ain't What You Probably Think It Is, for $27.50 a Ticket

The famed King Tut's tomb relics got a lot of exposure when they toured the world in 1972 through 1979 in an acclaimed museum exhibit called Treasures of Tutankhamun. More than 8 million visitors saw it at the Metropolitan Museum of Art in New York City alone from 1976 through 1979.
Heads-up for tourists coming to New York this holiday season. The King Tut exhibit that's now on display in Times Square (there's a clue for you right there) is a commercial show, heavy on reproductions and glitz and light on actual Tut artifacts, that's not at all what the museum exhibit was.
In fact, despite credulous media reviews, the show is generating some blow-back from disappointed people who pay $27.50 expecting to see a spectacular array of treasures from Tut's tomb, which was discovered in 1922.
As one unhappy visitor put it on Fodor's.com: "This exhibit is completely different from the original back in the 1970s. That one was magnificient, this one is made up of a bunch of essentially cast-offs and minor artifacts, few having anything to do with Tut. I was wondering if it was anything like the original. I saw it at the Met back then. It really was magnificent."
The exhibit has also generated a lot of publicity recently on Stephen Colbert's Colbert Nation show, in a joke segment called "Mysteries of the Unknown: Pursuit of the Pharaoh's Phallus," that's based on reports that Tut's penis disappeared from his mummified remains in recent years. Colbert visits the exhibit and interviews its director in a straight-faced manner that's very funny. That segment also makes it clear that the exhibit is commercial and the "mummy" on display is a replica. (The mummy was never a part of the museum exhibit.)
Anyway, as I said, heads-up. You may want to visit the show in New York, but you probably would like to know first actually what you'll be paying that $27.50 to see.
###
Saturday, December 04, 2010
Good News: Free Inflight WiFi for Holiday; Bad News: Service Sucks
As I reported here Nov. 8, Delta, Virgin America and AirTran are offering free in-flight WiFi on the Aircell Gogo system, in a promotion with Google Chrome that runs through Jan 2.
Oops, according to this piece in Gizmodo, adding a lot of extra passengers per flight onto the system seems to have exposed its bandwidth weaknesses.
Not a good marketing initiative, if you want to build a base of loyal customers. The jury is still out on whether this is a viable business, given chronically low "take rates" by passengers who have actually paid full price for the service on the various airlines that offer it.
###
Oops, according to this piece in Gizmodo, adding a lot of extra passengers per flight onto the system seems to have exposed its bandwidth weaknesses.
Not a good marketing initiative, if you want to build a base of loyal customers. The jury is still out on whether this is a viable business, given chronically low "take rates" by passengers who have actually paid full price for the service on the various airlines that offer it.
###
Friday, December 03, 2010
Airlines Slowly Adding Capacity; Wall Street Doesn't Like This
Airlines are slowly adding seat capacity. Delta, for example, said today that its systemwide capacity was up 7.5 percent in November compared with Nov. 2009. Traffic was also up 7.5 percent, Delta said.
That suggests that supply and demand, which airlines have massaged in the last year to a formula that enables them to be profitable, is still under control, even if supply is rising.
Wall Street, which understands nothing but the primal scream of fast money, does not approve. In the last month, on worries that airlines might be adding capacity to serve growing demand, Delta's stock has been driven down 4.72 percent.
###
That suggests that supply and demand, which airlines have massaged in the last year to a formula that enables them to be profitable, is still under control, even if supply is rising.
Wall Street, which understands nothing but the primal scream of fast money, does not approve. In the last month, on worries that airlines might be adding capacity to serve growing demand, Delta's stock has been driven down 4.72 percent.
###
Wednesday, December 01, 2010
Storm Snarls Air Travel in Northeast

[Above: Airport delays as of just before 5 p.m. Eastern time, via FlightView.com]
Wind and rain are creating an air-travel mess in the Northeast this afternoon, especially in the New York area, where almost 1,000 departures and arrivals had been canceled by late afternoon at La Guardia, Newark and JFK, according to FlightStats.com
###
'We're Going Through a Little Turbulence, Folks ... Yaiiii!'
Not to worry about who's in charge in the secured cockpit of the next Air India Express 737 flight you're on. Why, it's a 25-year-old, reportedly inadequately trained co-pilot, panicking the jet into a spectacular 7,000 foot dive while the passengers were eating their dinner and the pilot was outside the cockpit on a bathroom break, reports CNN, which adds:
"The aviation agency report [in India] concluded that the 25-year-old co-pilot had not been trained in the specific scenario the jet encountered and 'probably had no clue to tackle this kind of emergency.'"
###
"The aviation agency report [in India] concluded that the 25-year-old co-pilot had not been trained in the specific scenario the jet encountered and 'probably had no clue to tackle this kind of emergency.'"
###
Tuesday, November 30, 2010
TSA Now Manages Watch-List Checking; Airlines Delighted to Be Rid of It

[Photo above: Jack Anderson at age 7 and his Mom, Christine. Little Jack is no longer automatically assumed to be a terrorist suspect, thanks to the completion of the TSA's Secure Flight program]
Assuming all goes according to plan (famous last words there), the administration of the infamous and widely misunderstood terrorist watch lists is now entirely in the hands of the TSA, in a program called Secure Flight designed to greatly reduce the scandalous number of false-positives that drive some travelers nuts at the checkpoints.
You know, like that little kid named Jack Anderson whose Mom was frantic every time they went to the airport because a Jack Anderson happened to be on the unholy mess that is the selectee portion of the watch list?
Well, the reason that kid always got the time-consuming third degree, along with thousands of others who share a name that matches or even resembles a real name on the selectee list, was that the process used to be in the hands of the airlines. Because of privacy concerns, the airlines had only the name of a passenger, and when someone booked a ticket and arrived at the airport, that name was helter-skelter checked against the secret watch lists that the FBI manages and shares with the TSA. I have spoken with Jack Anderson's Mom on several occasions over the years about this weirdness.
Bingo, Jack Anderson, starting at age 3, routinely got stopped and questioned. As did David Nelson, elderly son of Ozzie & Harriet, and untold numbers of others, many of whom I have heard from over the years.
Now, in a new program called Secure Flight (which the TSA said today has finally been completed), airlines collect names but also birthdates, gender and other personal information at time of booking, and dispatch this information to the TSA. Armed with more detail than just a name, the TSA then is able to check readily note that the child Jack Anderson is not the same person as the actual Jack Anderson on the watch-list. So the child Jack Anderson no longer rings an alarm when his Mom takes him to the airport.
Why an adult Jack Anderson is on the watch-list to begin with is strictly a matter of conjecture here. I'd bet my horse that Jack Anderson, the famous muckraking columnist, ended up on the list because his name was prominent on the infamous Nixon White House enemies list. Jack Anderson the columnist died some years ago, incidentally.
The watch lists comprise two sections. The smallest list is a "no-fly" list that has on it several thousand names and identifying information of actual suspected terrorists. Anyone on that list does not get on a plane, and if that person should show up at the checkpoint, the cops are called.
The other portion of the list, the selectee list, has about 400,000 identities on it, but it's a bureaucratic law-enforcement hodgepodge, a legacy data-dump from all of the myriad law enforcement, intelligence and other agencies, including state and local cops. There are not actually 400,000 people on that list, which is riddled with errors, repeat identities, aliases, and names that are only there because they were in some agency's file.
The FBI, to its credit, has tried to keep the list current and relevant, but it's been a daunting task. The TSA has also struggled with the issue, in face of protests about privacy.
Meanwhile, we have had years of routine hassling of totally innocent, and always baffled, people at the airport -- many of whom are under the mistaken impression that they are on a terrorist watch list, when in fact, they only have a name that approximates a name, or a friend of a name, ad infinitum ...
Airlines absolutely hated being caught in the middle in this mess. Now they're off the hook.
The TSA is now vetting 100 percent of passengers on flights within or bound for U.S. against watchlists. That was announced today -- a month ahead of schedule.
Ignore the absolutely typical media proof today of Bill Moyers axiom that journalists are paid to explain things they don't understand. Because actually, and as is well known by anyone paying attention, the TSA reached 100 percent watch list matching for all domestic airlines in June. All that's new is the early completion and adding the international flights.
From the TSA press release today:
"Under Secure Flight, [the TSA] prescreens passenger name, date of birth and gender against terrorist watchlists before passengers receive their boarding passes. In addition to facilitating secure travel for all passengers, the program helps prevent the misidentification of passengers who have names similar to individuals on government watchlists. Prior to Secure Flight, airlines held responsibility for checking passengers against watchlists."
(Removing the typical PR blather here from Janet Napolitano et al)
For months, as the program was moved into place, passengers have been required to provide their full name as it appears on the government ID they plan to use when traveling, date of birth and gender. The TSA says it will adhere to "strict protocols" to protect privacy, now that the airlines are giving it all of that infrmation about Americans' travel plans.
Which does bring up one small matter. Used to be that the airlines acquired only your name when you bought a ticket. (Members of frequent flier programs of course willingly provided more). Now they acquire personal information from everyone who buys a ticket. That information has value, obviously.
Just sayin'
###
Monday, November 29, 2010
Delta Expanding In-Flight WiFi to 223 Regional Jets
In the strongest indication yet that the in-flight WiFi phenomenon isn't just a flash in the pan, Delta Air Lines said today that it will add WiFi service to 223 regional jets -- those with two-class cabins -- operated by its Delta Connection carriers. This will expand by 40 percent the number of Delta aircraft with Gogo Internet service.
Delta said it finished installing WiFi on all 549 mainline domestic aircraft earlier this month.
"Adding Wi-Fi capabilities to our two-class regional jets marks another milestone in our efforts to invest more than $2 billion to enhance our airport facilities, aircraft fleet and onboard services for customers through 2013," Tim Mapes, Delta's senior vice president for marketing, says in a press release.
WiFi installations on Delta Connection jets will begin in January and will be complete by the end of 2011. Then all Delta domestic flights with first-class cabins will have WiFi access, including every Delta Shuttle flight between New York-LaGuardia and Boston, Chicago-O'Hare and Washington, D.C.
Delta began installing WiFi on domestic mainline aircraft in 2008. With the 549 mainline aircraft and the addition of 223 regional jets to the Wi-Fi program, more than 80 percent of Delta's domestic fleet will have Internet access.
Delta Connection aircraft with first-class cabins include Embraer 175, Bombardier CRJ700 and Bombardier CRJ900 models. Those planes have between nine and 12 seats in first class and between 56 and 64 seats in coach.
Delta says it has taken a number of steps to fully align service on Delta Connection and mainline flights, including adding first-class cabins to 66 additional CRJ700 jets; introducing meal service in first class on regional jets; and installing more jet bridges at Delta hubs to reduce ground-level boarding of regional jets.
###
Delta said it finished installing WiFi on all 549 mainline domestic aircraft earlier this month.
"Adding Wi-Fi capabilities to our two-class regional jets marks another milestone in our efforts to invest more than $2 billion to enhance our airport facilities, aircraft fleet and onboard services for customers through 2013," Tim Mapes, Delta's senior vice president for marketing, says in a press release.
WiFi installations on Delta Connection jets will begin in January and will be complete by the end of 2011. Then all Delta domestic flights with first-class cabins will have WiFi access, including every Delta Shuttle flight between New York-LaGuardia and Boston, Chicago-O'Hare and Washington, D.C.
Delta began installing WiFi on domestic mainline aircraft in 2008. With the 549 mainline aircraft and the addition of 223 regional jets to the Wi-Fi program, more than 80 percent of Delta's domestic fleet will have Internet access.
Delta Connection aircraft with first-class cabins include Embraer 175, Bombardier CRJ700 and Bombardier CRJ900 models. Those planes have between nine and 12 seats in first class and between 56 and 64 seats in coach.
Delta says it has taken a number of steps to fully align service on Delta Connection and mainline flights, including adding first-class cabins to 66 additional CRJ700 jets; introducing meal service in first class on regional jets; and installing more jet bridges at Delta hubs to reduce ground-level boarding of regional jets.
###
I Hate to Say It, But Drudge Is Right ...
For over a year now, that pitiful scoundrel Drudge had been watching his once-remarkable influence wane on his Web site, which is nothing more than a collection of links to other people's work. But those links are carefully chosen -- curated, you might say, to present a picture of the world from the right-wing reactionary, faux-populism perspective.
I've always thought that Drudge was basically a very smart wire editor who could have worked for some crazed modern online manifestation of the old New York Mirror. That is said with some admiration.
Anyway, Drudge came back big-time this month, as he drove the furor on the TSA with deftly chosen links and the usual attention-getting headlines.
And he's right today, highlighting reactions to the amazingly quick cave by the media, which has abruptly changed narrative on this story because one element of it, the much-hyped "National Opt-Out Day" protest, failed to materialize at the airports on the day before Thanksgiving. (Politico's Ben Smith also makes the point about the Drudge effect on what Smith calls, I think correctly, as the "weekend collapse" of the TSA's new screening policies.
Backward ran sentences until reeled the mind, to allude to the classic 1936 New Yorker parody of the old Time Magazine by Wolcott Gibbs.
Unseen in the current media rewrite of the narrative (ahem) is the fact that Thanksgiving air travel was down to the extent that the TSA itself said it closed checkpoint lanes at airports. The TSA didn't say this, but anecdotal reports from travelers all over the country say that in many airports, the body-scanner lanes were the ones closed.
Other anecdotal reports say that TSA screeners over the Thanksgiving holiday travel period were friendly, courteous, kind, cheerful and helpful, manifesting at least some elements of the Boy Scout Code, and most of the important ones at that. The great TSA patdown grope-fest that had horrified travelers in the weeks before Thanksgiving seemed to be in recess, as well.
One strong indication to me showing how this narrative was deliberately changed over the weekend is the way media reports dismissing the TSA furor now routinely mention old polls showing majority acceptance of the new TSA procedures, while ignoring new polls in the middle of last week that showed exactly the opposite.
We'll see how this plays out. The new Accepted Narrative includes a theme that says this reaction has been solely driven by right-wing media, which is nuts, and I could show you a couple of thousand e-mails to prove it.
But maybe there is a new environment at the checkpoints. The inappropriate patdowns, far more than the body-scan machines themselves, drove the fury. And I do give great credit to a brilliant PR campaign by the TSA (and again, this is said with some admiration).
And hey, whatever works.
[Meanwhile, the always compelling Mike Boyd has some hard-nosed things to say in his weekly essay today about the media and the sorry record of the TSA. Airport security, he says, "has been a pirate's chest of heavy gelt" for many who make dough off it.]
###
I've always thought that Drudge was basically a very smart wire editor who could have worked for some crazed modern online manifestation of the old New York Mirror. That is said with some admiration.
Anyway, Drudge came back big-time this month, as he drove the furor on the TSA with deftly chosen links and the usual attention-getting headlines.
And he's right today, highlighting reactions to the amazingly quick cave by the media, which has abruptly changed narrative on this story because one element of it, the much-hyped "National Opt-Out Day" protest, failed to materialize at the airports on the day before Thanksgiving. (Politico's Ben Smith also makes the point about the Drudge effect on what Smith calls, I think correctly, as the "weekend collapse" of the TSA's new screening policies.
Backward ran sentences until reeled the mind, to allude to the classic 1936 New Yorker parody of the old Time Magazine by Wolcott Gibbs.
Unseen in the current media rewrite of the narrative (ahem) is the fact that Thanksgiving air travel was down to the extent that the TSA itself said it closed checkpoint lanes at airports. The TSA didn't say this, but anecdotal reports from travelers all over the country say that in many airports, the body-scanner lanes were the ones closed.
Other anecdotal reports say that TSA screeners over the Thanksgiving holiday travel period were friendly, courteous, kind, cheerful and helpful, manifesting at least some elements of the Boy Scout Code, and most of the important ones at that. The great TSA patdown grope-fest that had horrified travelers in the weeks before Thanksgiving seemed to be in recess, as well.
One strong indication to me showing how this narrative was deliberately changed over the weekend is the way media reports dismissing the TSA furor now routinely mention old polls showing majority acceptance of the new TSA procedures, while ignoring new polls in the middle of last week that showed exactly the opposite.
We'll see how this plays out. The new Accepted Narrative includes a theme that says this reaction has been solely driven by right-wing media, which is nuts, and I could show you a couple of thousand e-mails to prove it.
But maybe there is a new environment at the checkpoints. The inappropriate patdowns, far more than the body-scan machines themselves, drove the fury. And I do give great credit to a brilliant PR campaign by the TSA (and again, this is said with some admiration).
And hey, whatever works.
[Meanwhile, the always compelling Mike Boyd has some hard-nosed things to say in his weekly essay today about the media and the sorry record of the TSA. Airport security, he says, "has been a pirate's chest of heavy gelt" for many who make dough off it.]
###
Thursday, November 25, 2010
Did the TSA Idle Body Scanners to Thwart Protests?
As I reported here yesterday, the TSA does admit that some "screening lanes" were closed at various airports yesterday, but says this was because airport lines were running so smoothly.
On its blog crowing about how there were no protests yesterday, the TSA (oddly, it seemed to me) felt the need to also say: "Though volume was around expected levels, our preparations for today kept wait times at such a minimum that some airports are closing screening lanes due to a lack of passenger throughput." The TSA does not address which kind of "screening lanes" were closed.
But anecdotal reports, which first surfaced on Gizmodo yesterday are accumulating to support suspicions that the TSA might have roped off body-scanners, at least at some airports, perhaps in preparations for an "opt-out" protest that in fact failed to materialize.
Meanwhile, here's a video of a female passenger being patted down yesterday at the Houston airport. This is what to expect, for those who haven't yet had the new grope.
###
On its blog crowing about how there were no protests yesterday, the TSA (oddly, it seemed to me) felt the need to also say: "Though volume was around expected levels, our preparations for today kept wait times at such a minimum that some airports are closing screening lanes due to a lack of passenger throughput." The TSA does not address which kind of "screening lanes" were closed.
But anecdotal reports, which first surfaced on Gizmodo yesterday are accumulating to support suspicions that the TSA might have roped off body-scanners, at least at some airports, perhaps in preparations for an "opt-out" protest that in fact failed to materialize.
Meanwhile, here's a video of a female passenger being patted down yesterday at the Houston airport. This is what to expect, for those who haven't yet had the new grope.
###
Labels:
body scan machines turned off,
body scans,
gizmodo,
Pat-Downs,
tsa,
TSA blog
Wednesday, November 24, 2010
Only Minor Delays At Airports; TSA Says Checkpoints Moved Swiftly

[The TSA posted this photo {above} on its blog today, showing appreciative children at the Cincinnati airport this morning]

[Map via FlightView.com, airports as of 6:45 p.m. EST]
There are only minor delays are being reported at airports as of 6.45 p.m. eastern time, and the rumored "opt out" protest fizzled.
On its blog, the TSA is merrily reporting that lines moved swiftly at most airports. The TSA posted a photo (above) that it said was taken this morning at the Cincinnati airport, showing children holding up a sign thanking the agency for keeping travelers safe. The TSA blog early this evening began this way: "What some protesters threatened as an opt out day has turned into a TSA appreciation day."
Meanwhile, there are anecdotal reports that the TSA took at least some of the hated body-scan machines off-line today. The TSA says this is not so -- or at least, not for the reason assumed. "Though volume was around expected levels, our preparations for today kept wait times at such a minimum that some airports are closing screening lanes due to a lack of passenger throughput," the TSA says on its blog today.
It isn't clear yet how many people decided not to fly today because of the enhanced security procedures and/or worries about congestion. But so far, so good.
###
By the Way, What Exactly Are We So Afraid Of?

It's hard to recognize this as the nation that won the Battle of Midway, especially now, with millions of Americans being frisked like prison perps at airports by representatives of a federal bureaucracy that thrives on its ability to constantly ratchet up the level of fear.
What, precisely, are we all supposed to be so afraid of, that we will submit to this level of indignity and invasion of fundamental privacy? How have we become such a bunch of passive patsies? Patsies not just to the rapacious gropocracy, but to the ragtag international clown brigade that profits so well from the fear-induced notion that it's a terrorist monolith.
This is the same nation that bravely pinned back the ears of the mighty Empire of Japan in its greatest stronghold, the Pacific, a mere six months after we lost our fleet and got knocked on our kiesters at Pearl Harbor?
By all stated accounts from the gropocracy, the rationale for this current toss of the public is the need to guard against the likes of the Christmas Day underpants bomber. What are we afraid of? We're afraid of some clown on a crowded airplane with some explosive powder in his shorts, is what. Remember, the last clown who tried that ended up with little more than a scorched scrotum and a thrashing by fellow-passengers.
Here's a piece that I recommend in Politico today by Jim Harper. It begins: "Today, the busiest travel day of the year, the Transportation Security Administration will introduce many Americans to a new indignity and offense to privacy. ..."
###
Labels:
battle of midway,
christmas day underwear bomber,
fear,
gropocracy,
tsa
Subscribe to:
Posts (Atom)




