Michael Boyd, of the Boyd Group consulting and forecasting firm, is one of the most incisive analysts of the aviation industry. Even though airline customer service is horrible and getting worse, as delays and cancellations mount, the airline industry is profitable now after many years of loses. But a crunch is coming, Mr. Boyd predicts in his weekly report today (scroll down to "Aviation Industry: Start the Revolution") .
The F.A.A. -- a favorite target of Mr. Boyd -- has failed miserably to keep up with demand while squandering huge sums of money, he says, and a real "fuel hammer" is coming this fall, meaning "the airline industry may have run out of time" to get things fixed.
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