Friday, March 21, 2008
'As a Service to Our Valued Customers, We're Simply Not Flying the Plane'
Airline delays and meltdowns could be getting to the point where they don't qualify as news. Still, the business and personal lives of an awful lot of people are being routinely messed up.
It's snowy and icy in Chicago today. Already, cancellations are piling up at O'Hare, where 767 departures and arrivals had been canceled by 4.30 p.m. CDT, according to FlightStats.com
Says the Chicago Tribune, quoting the Chicago Department of Aviation, airlines "'proactively canceled flights to minimize impact on their customers."
Try reading that sentence again. I suppose it makes sense -- but this is how we "minimize impact" these days, by not flying the airplane?